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Fast-track your retail digital transformation journey

Tomorrow’s retailers won’t just sell products and services. They'll unlock new revenue streams and add value by providing engaging customer experiences and effectively catering to consumer needs.

To achieve this transformation and thrive in the long term, retailers must invest in their future and be ready to adapt during an era of exponential change. This involves solidifying the core of the business, bringing agility to legacy systems, becoming data-driven, and establishing a capability for continuous innovation.

Our retail digital transformation experts are here to help. We support you in balancing your current and future needs, bringing your greatest ideas to life, and ensuring early and ongoing return on your tech, business, and product innovation investments.

Get in touch

Let’s accelerate your retail transformation together

Deliver seamless omnichannel experiences

Craft compelling, omnichannel retail experiences that boost engagement, satisfaction, and loyalty. We help you embed human-centred design to meet evolving shopper needs across digital and physical touchpoints.

Our experience design services

Transform data into business value

Leverage data to improve decision-making and automate processes along the entire value chain – from production to sales. Our specialists break down silos and turn your data into actionable insights to deliver ongoing value.

Explore our data expertise

Strengthen your critical systems

Enable resilient and secure operations across your retail ecosystem. From cloud migration to legacy transformation, we help you optimise tech infrastructure for scale, agility, and security.

Discover more

Optimise operations for sustainability

Digitise and optimise retail operations to reduce environmental impact and meet growing sustainability demands. We help you build leaner processes and greener products that deliver long-term value.

See our sustainability expertise

Hear about our work directly from our clients

Go behind the scenes with MS Direct and find out how we digitised retail logistics to boost efficiency.
Hear from Co-op's team about our help in boosting their engineering capacity by 25%.
Explore our partnership with Migros on building a GRC framework for a secure shopping experience.

REPORT

The state of digital maturity in European retail

Digital maturity is no longer optional in European retail. It has become the dividing line between retailers that are pulling ahead and those falling behind. Our new research with Retail Economics benchmarks 100 leading retailers across Europe and reveals a widening gap – digital leaders have achieved almost double the revenue growth rate of latecomers.

Get the report

Brands we’ve helped transform

Behind every logo is a story of transformation. Discover the case study behind each one.

  • Co-op logo
  • Migros logo
  • Vestiaire logo
  • Nespresso logo
  • Swisscom logo
  • BORA logo
  • VAHA logo
  • MS Direct logo
  • Emmi logo
  • Landi logo
  • Coop logo
  • N Brown logo

How we drive progress in retail

Whether it’s embedding AI and computer vision, or partnering with global technology leaders, see how we drive progress across the retail ecosystem.

Advancing retail innovation with leading partners

Working together with global technology leaders, including AWS, Microsoft, and Google, we combine cutting-edge capabilities with deep retail expertise to create secure, scalable solutions.

Learn more

Transforming retail with integrated hardware and software

We combine RFID recognition and computer vision AI to create frictionless stores where customers can simply walk in, pick up their products, and walk out – no scanning, no queuing, no checkout.

Learn more
shopping cart in supermarket

Boosting efficiency with our AI accelerators

We turn isolated AI wins into company-wide impact by embedding AI seamlessly into your delivery ecosystems, helping your teams move faster and deliver smarter.

Learn more
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Protecting retail’s digital future with managed services

We combine engineering excellence with proven experience in highly regulated industries, making us the trusted partner for retail organisations that can’t risk downtime.

Learn more
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Get insights from our retail experts and peers

Digital strategy

How 5 European retailers turn digital into competitive advantage

Read more
Digital strategy

Composable commerce: Understanding retail’s new architecture paradigm

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Digital strategy

How to make digital maturity a boardroom priority in retail

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  • Transform your retail operations with our team!

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Meet our retail leaders

  • Anouk Breitenstein

    Anouk Breitenstein

    Senior Consulting ManagercontentTeam.linkedinProfileOf Anouk Breitenstein
  • Angela Bishop, Zühlke

    Angela Bishop

    Regional Managing Director Cross EMEA, CEO UK & PartnercontentTeam.linkedinProfileOf Angela Bishop
  • Laura Sivec

    Laura Affolter-Sivec

    New Business PrincipalcontentTeam.linkedinProfileOf Laura Affolter-Sivec
  • Laurence Smith

    Managing Director RetailcontentTeam.linkedinProfileOf Laurence Smith

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