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    Zurich Airport transforms operations for a data-driven future

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    Highlight Case Study

    Zurich Airport transforms operations for a data-driven future

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Language navigation. The current language is english

Maximise technology value with managed services

We combine engineering depth with AI-enabled operations to keep your critical systems performing, evolving, and delivering value long after go-live.

Let’s talk

Trusted by leading organisations across industries

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The hidden cost of running systems reactively

million: median annual cost of IT outages per organisation

New Relic

of IT budgets spent maintaining existing systems

Gartner

million: average annual savings from AI-enabled operations and security

IBM

Building great products attracts investment. Running them often doesn't. Systems degrade. Incidents consume engineering capacity. Improvements get deprioritised. Over time, the gap between what your technology could do and what it actually delivers quietly widens.

That's the problem our managed services are built to solve.

Our track record in regulated and complex industries means we are built for high-stakes environments where reliability is not optional. We reduce the cost and complexity of running critical systems, so your organisation can move faster with confidence.

Your critical systems deserve more than keeping the lights on. We run them so they keep getting better. 

Our managed services in action

Discover how we help leading organisations keep critical systems running with confidence.

NHS COVID-19 App: helping prevent over 1 million infections

At the height of the pandemic, the UK Government trusted Zühlke to deliver a secure, scalable digital service in 12 weeks, ensuring uninterrupted operation and helping safeguard 60 million lives.

Read the full story
Hands holding a smartphone displaying the NHS COVID-19 app opening screen, next to the NHS COVID-19 logo.

Zurich Airport: ensuring reliability for a real-time monitoring system

We partnered with Zurich Airport to build its AOP web app, now used by over 3,500 operational stakeholders. We continue to operate it through managed services, ensuring reliability and performance.

Read the full story

GSCF: timely cloud migration saves £250,000 monthly

Faced with an ambitious three-month deadline, we helped GSCF migrate its supply chain finance platform to AWS, reducing operational costs by £250,000 per month and improving system reliability.

Read the full story

Justitia.Swiss: building a secure digital justice system for Switzerland

Working with Justitia.Swiss, we developed the central platform for the Justitia 4.0 programme, enabling paperless legal processes and supporting Switzerland’s digital justice transformation.

Read the full story
Justitia.Swiss case study header

BORA: award-winning steam oven developed 30% faster

BORA had the vision for a first-of-its-kind steam oven. We orchestrated the project mid-pandemic, coordinating partners, managing engineering, testing, and securing certification from start to finish.

Read the full story
BORA case study header

Ready to evolve your critical systems?

Most organisations spend too much keeping systems running and get too little in return. We help you reverse that by improving reliability, reducing operational risk, and continuously evolving your systems to keep pace with your business.

Get in touch

Our managed services offerings

Explore how we help you operate, optimise, and evolve critical systems. From application support to cyber defence, we keep your business running with confidence.

Application managed services

Keep your critical digital products running at their best with round-the-clock support, proactive monitoring, and rapid incident response. Combining deep engineering expertise with AI-enabled operations, we help improve reliability and continuously optimise performance.

Platform and infrastructure management

Maintain secure, resilient, and high-performing cloud, data, and integration platforms. Through proactive monitoring, incident response, cost optimisation, and lifecycle management, we ensure reliable operations across business-critical and AI-powered platforms. 

Service transformation

Embed continuous improvement into your operations through DevOps, Site Reliability Engineering, and legacy modernisation. From feature enhancements and complex integrations to compliant decommissioning, we help modernise critical systems with speed and confidence.

Managed cyber defence

Our AI-augmented security operations respond to every alert in under three minutes. They combine advanced threat detection, custom detection engineering, and human judgement to reduce cyber risk and strengthen your security posture.

Discover our managed cyber defence solutions

“We chose to partner with Zühlke for two main reasons. First, the team quickly understood what we needed and laid out the scope of the required work in a comprehensive way. Second, there was an immediate availability of resources that could jump right in.”

Steve Crusenberry, Chief Operating Officer & CTO, GSCF
Steve Crusenberry

Chief Operating Officer & CTO, GSCF

“The word I’d use to describe Zühlke is "expert". There’s a great overall quality of talent, and people who aren’t necessarily in leadership positions still take charge of projects and try to guide, steer, and move them forward even if that’s not their direct role. This is key for us.”

Gary Hall
Gary Hall

Previous Chief Product Officer, GSCF

“Zühlke’s onboarding to the AOP project was extremely smooth. I’ve never had such a smooth start to a project with so little friction.”

Samuel Ehrat
Samuel Ehrat

Project Leader, Zurich Airport

“Thanks to Zühlke’s professionalism and effective collaboration, we were able to implement the project within our ambitious timeframe. Zühlke provided holistic support, taking on versatilie tasks and streamlining workflows to rapidly test, learn, and optimise based on learnings throughout the development process.”

Reinhard Hofer, Team Lead R&D, BORA
Reinhard Hofer

Head of Project Management at BORA

“We chose to partner with Zühlke for two main reasons. First, the team quickly understood what we needed and laid out the scope of the required work in a comprehensive way. Second, there was an immediate availability of resources that could jump right in.”

Steve Crusenberry, Chief Operating Officer & CTO, GSCF
Steve Crusenberry

Chief Operating Officer & CTO, GSCF

“The word I’d use to describe Zühlke is "expert". There’s a great overall quality of talent, and people who aren’t necessarily in leadership positions still take charge of projects and try to guide, steer, and move them forward even if that’s not their direct role. This is key for us.”

Gary Hall
Gary Hall

Previous Chief Product Officer, GSCF

Our technology partners

Our technology partnerships strengthen our managed services, giving you access to proven platforms, specialist expertise, and the latest innovations.

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Tell us about your operational challenges

Every organisation's digital landscape is different. Our experts combine technical know-how with industry insight to help you reduce operational overhead, respond faster to incidents, and keep your systems evolving with your business.

Get in touch

Meet our managed services experts

  • Neil Moorcroft, Zühlke Managing Director Technology

    Neil Moorcroft

    General Manager Practices & Delivery UK & PartnercontentTeam.linkedinProfileOf Neil Moorcroft
  • Dan Bratton profile picture

    Dan Bratton

    Director Delivery Manager contentTeam.linkedinProfileOf Dan Bratton

Careers

Build your managed services career at Zühlke

We’re a highly motivated team of technology and business innovation experts based across Europe and Asia. Our people thrive on solving complexity for clients, helping them harness modern technologies to deliver positive change for business, society, and the planet. Explore our Careers Hub to learn more about life at Zühlke.

Explore career opportunities

Gain managed services insights from our people, partners, and peers

Explore our latest research, insights, and perspectives on managed services, operational excellence, cyber resilience, and technology transformation.

Cybersecurity

Managed Cyber Defence: The new standard for 24/7 security operations

Read more
Cybersecurity engineer in a night-time security operations centre monitoring code on screens, delivering managed cyber defence and cyber security services with 24/7 security monitoring, stronger cyber defence strategy, and faster security response times.
Cybersecurity

Cloud adoption: A once-in-a-decade decision

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Cybersecurity

Scaling AI from proof-of-concept to production: What it takes

Read more
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Discover all insights

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