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Protect and evolve your digital future with next-generation managed services
Operate and continuously improve your critical systems with Zühlke’s managed services. Go beyond traditional support and operations with an AI-enabled partnership that transforms your business and unlocks long-term value.
Turn innovation into lasting value with a strategic partner for operational excellence
Innovation doesn’t end with delivery. It lives on in every seamless upgrade, every resolved incident, every interaction that drives your company forward.
In a world where long-term value outweighs one-off initiatives, managed services has become a strategic pillar for sustained digital transformation. Clients today need partners who don’t just fix problems but help them stay ahead of them.
That’s where Zühlke comes in. We build and run the products your business depends on. From idea to impact, we ensure your core services perform and evolve sustainably, driving steady growth and lasting advantage.
When it matters most, organisations trust Zühlke
“Zühlke adds a tremendous amount of value beyond just the people involved. There’s immense depth of technical ability combined with the organisational power to pull everything together and become part of the team for almost any requirement thrown at them. This leads to an outcome that's significantly greater than that of any other full-team supplier we work with – not only in terms of the collaborative process but also the end result, which I believe exceeds expectations.”
Managed services for systems that can’t afford to fail
Our managed services ensure your systems evolve with purpose, delivering ongoing, reliable, and impactful experiences over time. Our track record in regulated and complex industries makes us the partner of choice for organisations operating in high-stakes environments. By combining deep engineering expertise with operational excellence, we reduce risks, optimise costs, and unlock measurable improvements where they matter most.
Application managed services
Our global team delivers round-the-clock support for your critical digital products. We combine broad industry expertise with robust, ITIL-aligned operations to ensure production reliability, enabling you to focus on driving business value.
- Rapid incident response, resolution and root-cause analysis
- Proactive, intelligent monitoring
- AI-accelerated onboarding and support via custom LLMs
- Continuous enhancements and lifecycle optimisation
Platform & infrastructure management
Zühlke ensures the performance, security, and resilience of your cloud, data, and integration platforms. We combine infrastructure expertise and packaged cloud operations with integrated licensing through our AWS and Azure partnerships.
- Infrastructure monitoring and incident response across multi-cloud and hybrid environments
- Cost optimisation and end-to-end lifecycle management
- Security strengthening, compliance alignment, and infrastructure resilience
- Integrated operations for data, AI, and business-critical platforms
Service transformation
We embed continuous improvement into the heart of your operations by combining DevOps, Site Reliability Engineering, and legacy transformation expertise. Our subscription model includes prepaid service credits, enabling you to modernise with speed and confidence.
- Iterative enhancements driven by modern DevOps and SRE practices
- Legacy modernisation and complex ecosystem integration
- Prepaid service credits for feature sprints, change, and consulting
- Secure end-of-life decommissioning, compliant with data protection and retention policies
Meet our Head of Managed Services
Neil Moorcroft
Group Head of Managed Services & Partner
Neil Moorcroft is the Group Head of Managed Services at Zühlke, where he oversees global business strategy, sales, and operations. With a background in leading the development and operation of high-trust national digital services, Neil brings deep expertise in managing complex, regulated environments where resilience and compliance are paramount. He is passionate about helping clients evolve their critical systems through continuous innovation and trusted, long-term partnerships, ensuring they deliver exceptional service outcomes at scale.
Let's talk about your digital service landscape!
Our experts combine technical know-how with industry insights to help engineering and leadership teams reduce operational risk and scale with confidence. Explore how our managed services can support your business.
