The finance industry is changing fast, with ever more companies facing an ever more challenging market. Smart banking, open banking, FinTech and AI-based predictive banking are just some of the many new trends in the sector.
Moreover, consumers now expect much more from their financial services provider – offers and products tailored to their individual needs as well as a fully integrated customer journey.
Providers need to meet these expectations with maximum flexibility. While their main focus should be customer loyalty – from both existing and new clients – they also have to build up their product portfolio and brand.
Using data-driven banking and customer-oriented end-to-end solutions, Zühlke can help adapt your existing systems and get your business fighting fit for the challenges yet to come.
Customer-centric Multichannel Solutions
Today’s customers are looking for a fully integrated customer journey – from initial inquiry to benefit-oriented service. To be successful in the long term, banks need a multichannel strategy that delivers concrete benefits to their customers, for example in the form of personalised, data-driven investment propositions.
We create, develop, and integrate customer-centric, end-to-end solutions that ensure banks perform to their full potential.
Creating multichannel solutions help you prepare your bank for the digital era, improve customer loyalty and – with automated services – reduce your costs by upwards of 30%.
Monetisation of Data
For banks and other financial service providers, confidential data have always been an asset, but only now can you take full advantage of this precious resource. Thanks to AI, it’s possible to personalise customer-relevant processes and develop new, precision-targeted business models with ease.
We design, validate, and operationalise processes and business models so that you can unlock new sources of income with innovative products and new customer experiences.
By adopting data-driven banking, you can lead your company into a new era, with 20% more customers and 10% higher margins.
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Sustainable FinTech Trends
A new product or service does not secure long-term acceptance just by being new. The challenge is to implement the right new technologies that can both satisfy real customer needs and sustain added value over time.The solution lies in market tests and hands-on experience of open banking.
We help you build flexibility into your infrastructure and processes from the start, so that straight away you and your customers can start shaping your future together.
This flexibility cements your reputation as a trendsetter – even for cross-sectoral ecosystems. You benefit with lasting customer loyalty and continuous development of your product and service portfolio.
The Banking Platform as Differentiator
In this increasingly competitive environment, banks need a platform that delivers maximum flexibility. The solution should be a modular, open, and customer-centric new platform architecture but, in general, the high initial investment and running costs all but rule this out.
We have a workaround for that. We adapt your current systems to create a fully integrated and decoupled, front-to-back banking platform that not only delivers maximum connectivity and flexibility, but also guarantees your complete investment.
It cuts your installation and operating costs by up to 30% and lets you partially outsource your operating model – so you can focus 100% on your brand and customers. In the digital marketplace, this is essential to successfully outperform your competitors.
Armando Paz is Senior Business Development Manager and since September 2020 at Zühlke. Armando has been working in the IT environment for over 15 years with a strong background in financial services. His employers have included companies such as Union-Investment, Bloomberg, Fitch Solutions, State Street and start-up Fintech Tagmydeals. Armando holds a B.A. Hons in Business and Management and a Master of Accounting and Finance. His focus is on sales of software solutions and consultants to banks and insurance companies.
William Dew leads Business Development for Zühlke in Singapore. He has over 20 years of experience working with diverse organisations across Asia, Europe, and the Middle East to solve complex business and technology challenges. Prior to joining Zühlke, William was the founder and CEO of a PropTech business in Hong Kong and has held various APAC leadership roles within companies in the FinTech and Communications industries.
Philipp Harrschar is Executive Director Business Development and Partner of the Zühlke Group. He has been with Zühlke since 2011 and provides strategic advice and support to clients in innovation and digitalisation projects. His focus is on cross-sector innovation patterns and the use of key technologies.
Bernhard A. Zimmermann
As Director Business Development, Bernhard A. Zimmermann is responsible for the sales agendas for Zühlke in Austria and is co-owner of the Swiss Zühlke Technology Group AG. He holds three Masters in computer science. In his more than 20-year career, he has been working as department head for enterprise security consulting at Unisys and as a sales specialist and sales manager at Microsoft.
Connie oversees the Insurance and other key business verticals in Hong Kong. She has over 10 years of experience working in both Finance and IT industry, supporting a wide range of organisations including Fortune 500 clients. With that, she has gained extensive insight into how enterprises can create better business outcomes with digital innovation. Connie is also active in foundations supporting initiatives on women leadership and women in IT.
Myles Davidson is an experienced leader for the digital transformation of companies and product innovation. Significant experience in driving business initiatives on a local and international level in a complex and rapidly changing environment. Myles is known as trusted advisor for clients at C- and board-level for strategic questions around business innovation and technology.