Banking Innovation & Digitalisation Consultants

How do you turn disparate data into real business value? Ensure your cloud transformation delivers return on investment? Get your customers excited about your digital touchpoints?
 

These are tricky but vital considerations in the journey towards becoming a truly data-driven, customer-centric, and competitive banking organisation.

Thankfully, our people thrive on turning complex opportunities into positive outcomes, for you and your customers.

We empower your banking organisation to create superior value, drive cost efficiencies, anticipate emerging trends, and innovate ambitious and sustainable offerings. 

Our teams enable organisations like HSBC, Julius Bär, and first direct to unlock the power of data, mobile, and cloud. We combine scalable technology and borderless co-innovation to ensure lasting value for your customers and employees.

Together, let’s help you build the future of your organisation.

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Let's tackle your banking challenges together

Leverage the value of data

Capturing the value from data enables your organisation to futureproof your business model and secure your place in tomorrow’s financial ecosystems. It enables you to improve profitability, improve cost efficiencies, remain compliant, and proactively implement changes to meet regulatory requirements. As a data-driven bank, you’re able to scale products and services quickly and delight customers with seamless experiences.

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Master the cloud

Unlock the vast potential of cloud computing to drive innovation and capitalise on new business opportunities and tech advancements. Cloud solutions tailored for the financial services industry enable your organisation to optimise time to market and dramatically improve scalability and operational resilience.

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Be mobile-first

Banks must compete with new disruptors, as well as meeting and exceeding rising customer expectations. This impacts how you design, implement, and orchestrate mobile experiences. Customer-centric design, hyper-personalisation, robust security, and smart data application is key to success.

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Reshape relationship management

Personalised, face-to-face experiences nurture loyalty and customer satisfaction. The right digital advisory solution enables your relationship managers to become trusted partners to their clients. Smart data insights ensure the best possible customer advice and save valuable time, freeing up relationship managers to focus on more complex client conversations and opportunities. All while keeping things compliant and transparent.

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Unlock the potential of blockchain

Blockchain technology is going mainstream. Customers, brands, and investors are exploring practical use cases such as decentralised finance (DeFi) and non-fungible tokens (NFT), especially in connection with the metaverse.

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Leverage the value of data

Data is a highly valuable resource that’s difficult to mine and extract, let alone commercialise.

With Zühlke as your partner, you can identify the key levers that drive value on enterprise-level. Gain a better understanding of your data landscape and data flows, identify ideas that lead to value quickly, and derisk and accelerate your strategic roadmap.

We provide you with the capability, capacity, and talent to overcome data paralysis, deliver early and ongoing impact, and innovate beyond borders to create new value at scale.

Explore how we helped first direct introduce AI-powered autonomous banking to anticipate and respond to customer needs in real time:

Master the cloud

Cloud is the enabling force in your digital transformation programme. But harnessing its full potential and making the most of your investments can be a daunting task.

We’re here to ensure your cloud investments deliver your business outcomes. Our teams  provide support with application migration and modernisation applications, scaling digital banking operations, and developing and implementing a strategy with strong guardrails to ensure a smooth transition to the cloud.

Zühlke’s pragmatic and proven approach provides everything you need to achieve cutting-edge cloud native capabilities for financial services.

Learn how we built a cloud-based virtual bank for Hong Kong in just 18 months:

Be mobile-first

Banks and fintechs chose us for our industry expertise, user-centric design, and best-in-class engineering capabilities. Benefit from our proven approach to mobile and digital product innovation, from vision to code.

Avoid lock-in effects of typical off-the-shelf products, while having the freedom to customise your product. With our ‘impact first’ mindset, we work together with you to build a robust, user-centric, and scalable digital and mobile banking product.

Discover how we empowered HSBC’s 14 million UK mobile customers to understand the basics of investing and get started with just £50:

Reshape relationship management

Customers seek personal advice and look for trustful relationships when it comes to their personal financial affairs. 

Equipping relationship managers with a well-designed digital advisory workbench means you can enhance the customer experience, increase revenue, and save time. Good digital advisory solutions are customer and employee focused, easy to use, and realise the full potential of available data.

We have successfully built both advisory workplaces and customer-facing digital meeting solutions for private and retail banks.

Discover how we empowered Bank Julius Bär to build and roll out its global digital advisory suite:

Unlock the potential of blockchain

Blockchain and Distributed Ledger Technology (DLT) has a wealth of potential, from optimising internal processes, to developing new services for cryptocurrencies, and issuing digital assets and NFT custody in the metaverse.

Together with your teams, we define the right strategy for your organisation, identify promising use cases, and implement successful blockchain and DLT projects.

At Zühlke, we specialise in consulting and engineering services for the design of frictionless customer experiences and act as a system integrator at the interface between fintech start-ups and banks.

Discover how an intuitive user interface ensured an efficient onboarding process for new GorillaFunds investors:

Study on the topic of "Financial Literacy" in D/A/CH - get the insights

40% of Germans save less than 100 euros per month - but 62% would switch to a bank that offers more financial literacy services. What this means for banks.

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Stefan Hirzel, Head of Banking, Zühlke Switzerland
Contact person for Switzerland

Stefan Hirzel

Head of Banking Switzerland

Stefan Hirzel joined Zühlke in 2013 and is responsible for the banking business for Zühlke Switzerland. He is a technology enthusiast and a passionate entrepreneur. Stefan is particularly fascinated by the financial industry, where he brings in his two traits day after day, and in close collaboration with our customers.  

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Jan-Philipp Koch
Contact person for Germany

Jan-Philipp Koch

Head of Banking Sector

As an innovation partner, Jan-Philipp supports banks and other financial services companies in the development of data-driven business models and digital solutions and processes. He brings experience as a consultant from a technology and management consulting firm and thus extensive knowledge in the areas of Data, Machine Learning and Blockchain.

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Myles Davidson
Contact person for United Kingdom

Myles Davidson

Director Business Development

Myles Davidson is an experienced leader for the digital transformation of companies and product innovation. Significant experience in driving business initiatives on a local and international level in a complex and rapidly changing environment. Myles is known as trusted advisor for clients at C- and board-level for strategic questions around business innovation and technology.

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Ruchi Singhal
Contact person for Singapore

Ruchi Singhal

Financial Services Market Lead

Ruchi is an experienced technologist with over 20 years of IT industry experience working with global financial institutions, enterprises, and start-ups. In her role, Ruchi has led interdisciplinary teams building & supporting successful digital solutions, products, and platforms for the financial services sector. She is passionate about solving complex business problems using innovative digital solutions to transform and grow businesses.

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Helmut Taumberger
Contact person for Austria

Helmut Taumberger

Managing Director Market Units

Helmut Taumberger is committed to digital transformation – and has many years of experience and the innovative skills to support this commitment. The qualified engineer has been working in the IT sector since 2003 and has put his comprehensive expertise at the service of a range of international companies. He loves creating practical strategies and aims to ignite people’s interest in technological change. He has been with Zühlke since 2022, where he is responsible for go-to-market strategies in Austria as Managing Director and steers the strategic direction and development of business relationships and partnerships.

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