Accelerate your insurance innovation with Zühlke

How can you cultivate and implement a truly customer-centric mindset to drive lasting value? What’s the most effective way to position your company within life, health, travel, or other insurance ecosystems? How can you simplify operational processes in the face of increasingly complex challenges? Is there a way to counter rising margin pressures through innovation?

 

At Zühlke, we know that these are some of the burning questions plaguing insurance companies. Our team is here to help you uncover answers and accelerate digital transformation efforts.

 

Let’s unlock opportunities for your company’s business growth together.

Gartner® recognises Zühlke's insurance domain expertise

Let's tackle your insurance challenges together

  • Get the basics right

    Create a targeted market development strategy, build innovative products, obtain first-class underwriting, ensure effective claims settlement, and deliver excellent quality of services.

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  • Shift from payer to partner

    Use partnerships to create more positive customer touchpoints. But how can your insurance company do this in a way that goes beyond policy management and claims settlement?

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  • Mastering complexity through simplification

    In an increasingly complex world, simplicity is becoming a key competitive advantage. Externally, your customers now expect intuitive, end-to-end, efficient interactions across different channels. Internally, companies have to streamline unnecessarily complicated processes and combat sluggish organisational cultures that hinder innovation.

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  • Become more attractive in the fight for talent

    Reduce dependence on a narrow job market through innovation. The battle for the best talent is intensifying across sectors and the insurance industry is no exception. So, how can your company position itself in the best possible manner when it comes to acquiring top talent?

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  • Fight pressure on margins effectively

    The public perception is that high commissions are causing premium increases in the insurance business. Alongside this, there are increasing regulatory costs, global inflation, and new players offering fully digital business models, creating a hazardous mix. All of these factors raise the age-old question: how can you maintain margins in large portfolios?

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Get the basics right

In the digital world, none of this is possible without proactive access to complete, accurate, and consistent data. But what if most of the data is locked away across multiple legacy systems? Or, if it’s of questionable quality, limited comparability, and with compromised data security? With Zühlke, you don’t have to worry. We work with you to make your systems and your organisation fit for a digital future – with cyber-resilience and data protection built in.

Discover how the corporate start-up of Versicherungskammer Bayern is becoming a data-driven organisation with Zühlke.

Shift from payer to partner

By forming an ecosystem with service providers from other industries grouped around a particular theme. For instance, car, housing, or travel. This is how you can become a trustworthy partner for your private and corporate customers and reduce costs from claims through prevention. The prerequisites for this are technological, organisational, and cultural alignment, which our team can help you establish.

Discover how the LiveWell platform expands Zurich's health promotion offering and improves its positioning with Zühlke.

Mastering complexity through simplification

Together we can reduce the complexity of your IT environment, simplify your business processes, and boost your efficiency. Thus, resulting in lower costs, greater innovative potential, and increased customer and employee satisfaction.

Discover how SWICA is digitalising the quotation process with Zühlke and the Mendix low-code platform.

Become more attractive in the fight for talent

To be seen as an attractive employer, you have to offer your specialists an exciting environment with cutting-edge technology and reduce the time they spend on system-related or administrative tasks. At Zühlke, we work with you to create the insurance workplace of the future, helping you attract and retain the best talent for the long term.

Discover how Zühlke increased customer and employee satisfaction by developing a global underwriting system for Zurich Insurance Group.

Fight pressure on margins effectively

The answer is: you have to accomplish more with less. By working together, we can help you reduce costs through targeted automation, leaner business processes, and new ways of sourcing.

Discover how Zühlke supports PDR in the development of an AI-based, future-proof and scalable solution.

Forget the hype and put the human at the center

The Zühlke Insurance Talk delves into the significance of AI and data for the insurance sector's future, involving experts from academia, industry, and consulting to analyze and move beyond the hype, aiming to unveil practical opportunities for the industry. Attendees will gain insights on leveraging data effectively and advancing towards a data-driven approach in insurance.

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Zühlke develops a global underwriting system for Zurich Insurance Group

Zurich Insurance Group (Zurich) introduces an underwriting system to optimise its process for handling global corporate customers. Zurich entrusts Zühlke with the development of the platform.

Markus Reding, Head of Insurance and Partner
Contact person for Switzerland

Markus Reding

Head of Insurance & Partner

Markus Reding leads the Market Unit Insurance at Zühlke Switzerland. For more than 20 years he is responsible for innovation, strategy, product management, software engineering, and business development in various leadership positions and has practical experience from numerous digitization projects. Meeting the challenges and market trends in the insurance industry with innovative solutions is what drives him.

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Maurice Roach
Contact person for United Kingdom

Maurice Roach

Managing Director Financial Services UK

As the Managing Director for the UK Financial Services, Maurice leads a team of talented consultants, engineers, and designers who deliver customer-centric digital products for ambitious clients in the financial sector. Maurice has over 20 years of experience across the entire range of the digital delivery domain, from design and development, server builds and cloud engineering, UX, team leadership, and programme delivery.

Maurice is dedicated to helping financial service providers transform and grow by leveraging data, technology, and design thinking. He is passionate about creating innovative, customer-centric digital solutions, solving real problems for real users.

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Björn Lehnhardt
Contact person for Germany

Björn Lehnhardt

Managing Director Financial Services Germany

Björn Lehnhardt heads the Financial Services Market Unit at Zühlke Germany. Björn has been responsible for innovation, software and technology, strategy and organisational consulting as well as business development in various management positions for over 15 years and has practical experience from numerous digitalisation projects. He is driven by actively shaping the digitalisation journey together with our customers and helping them to take responsibility for tomorrow. Björn stands for a healthier and better planet through technology and digitalisation.

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Ruchi Singhal
Contact person for Singapore

Ruchi Singhal

Business Development Director APAC

Ruchi is an experienced technologist with over 20 years of IT industry experience working with global financial institutions, enterprises, and start-ups. In her role, Ruchi has led interdisciplinary teams building & supporting successful digital solutions, products, and platforms for the financial services sector. She is passionate about solving complex business problems using innovative digital solutions to transform and grow businesses.

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Martin Fenyö
Contact person for Austria

Martin Fenyö

Head of Financial Services Austria

Martin Fenyö is all about modernisation and transformation, driven by his overriding goal to make successful innovations. As a Business Development Manager in Austria, he is responsible for our clients in the financial services industry who benefit greatly from his expertise. Following his studies in business management, he went on to amass years of experience with various technology providers, working mainly on strategic projects in the financial industry.

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Contact person for Hong Kong

Eric Cheung

CEO APAC & Regional Managing Director Cross Markets & Health APAC
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