Reason 1: Uneven demand across industries
Insurers want to expand prevention services across sectors, but policyholder demand varies significantly. Behavioural science explains this through three drivers:
- Severity: Organisations act when disruptions or downtime costs feel high.
- Efficacy: Investment increases when there is confidence that measures deliver real impact.
- Resources: Action is enabled when sufficient capital, skills or regulatory drivers are in place.
This leads to natural variation:
- Highly exposed sectors (e.g., energy or logistics) have long invested in resilience.
- Newly exposed industries are only now recognising climate and supply-chain vulnerabilities.
- Companies recently hit by disruption respond quickly because the risk feels real.
- Organisations with low margins or limited digital maturity move slowly, even when urgency is high.






