Course overview

What factors determine whether a product makes it very easy, hard or impossible for us to do what we want to do? What options are available for systematically addressing these factors during the design and development process in order to create a great user experience? User experience (UX) as a speciality is concerned with precisely these sorts of issues.

The course is based on the curriculum of the international “Usability and User Experience Qualification Board (UXQB)” and prepares participants for certification as a “Certified Professional for Usability and User Experience – Foundation Level (CPUX-F)”.
You will be given a comprehensive overview of concepts and methods from the usability and user experience field and will be familiarised with basic principles and best practices.

The course material is designed to be strongly practice oriented. Rather than boring theory, learning objectives are based on understanding, applying and practising user-oriented methods for determining, documenting and testing user requirements.

The course offers a foundation for more advanced courses, such as Advanced Level CPUX courses. 

Goals

At the end of the course, participants will be able to identify relevant UX activities within a project and incorporate them into the project. Certification is a useful additional qualification for anyone involved with usability and user experience. Application of the expertise acquired on the course will also improve project quality.

Target group

The course is aimed at anyone who deals with usability and user experience in their day-to-day work and wishes to ensure that they are up to date with the latest developments. This includes usability engineers, analysts, software developers, testers, project managers, designers, product managers and marketing professionals.

Certification offers the basic knowledge required for effective communication within the team and for overcoming the challenges involved in creating advanced user interfaces.

Certification

Certicifaction is optional.
Participants of our courses get a special price of CHF 300 for certification exam fees when booked through Swiss Association for Quality (SAQ) (regular price: CHF 370)
 

Face-to-face examination
For courses held in Switzerland (Schlieren or Berne) the exam will be organized by Zühlke Academy and conducted during the afternoon of the last course day by Swiss Association for Quality (SAQ).

 
Online examination
The certification exam can also be taken online. Participants can register directly with Swiss Association for Quality (SAQ)  - Please mention 'Zühlke Trainingprovider' in order to get the special price.