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Federation of Migros Cooperatives: Zühlke as trusted advisor

Migros now places even greater trust in Zühlke’s recommendations. In one case, the partners succeed in stabilising business-critical software within just a few months.

Executive Summary

  • The Zühlke and Migros team quickly improves the stability and performance of the system
  • The necessary measures are swiftly implemented together with the client
  • Concrete steps are planned for the future

Stability issues with the new system

The Federation of Migros Cooperatives plans to introduce a new checkout system across all its branches. During the rollout, the system displays certain stability and performance issues in a third of the locations. This endangers the continuation of the rollout to all branches. 

Review and recommendations for action

As a first step, the Zühlke and Migros teams quickly improve the stability and performance of the checkout system, enabling it to handle the peak Easter period with ease. A subsequent review provides concrete action recommendations for Migros and a roadmap for the continuation of the rollout.

Experience leads to trust

Within a very short period of time, the experienced Zühlke team uses its technical and methodological expertise to gain the trust of the company, management and suppliers, which enables it to establish the short- and medium-term technical and organisational measures necessary to put the project on track for success.