In recent decades, the world we live in has seen significant change. The internet has become omnipresent, smartphones have replaced the Swiss Army knife as the default tool for all kinds of tasks and technological, environmental and cultural changes are driving a significant shift in needs, expectations and opportunities for employees and customers alike. While it’s hard to predict the future, it’s quite safe to say that we’ll see further significant changes in the coming decades.
Based on Darwin’s principles: in an environment of increasing change, it isn’t the strongest who survive, but the ones capable of adapting to the changes around them. And therefore, it’s essential not only to be able to improve, but also to step out of the known and change more radically as an organisation.