Data Availability
A true, real-time view of the cyber security risk posture of customers has thus far not been available for risk assessment purposes mostly because of missing provisioning infrastructure.
Insurance
Cyber risk is difficult to assess and model. This considerably limits insurability, as insurers need to add significant safety margins to premiums and limit covers to a point where it impedes customer suitability.
Improving risk assessments capabilities through incorporating real-time cyber security data into the product development and underwriting process will open opportunities in a potentially enormous and fast-growing market. Not only by more accurate pricing but also through incentivizing prevention measures for the insureds. The transition requires an improved collaboration in the “cyber ecosystem”, especially with regards to shared data standards.
Cyber insurance faces three main challenges: accurately assessing risk, offering appropriate cover limits, and pricing policies competitively while ensuring profitability. Additionally, there is the difficulty of predicting and mitigating the economic impact of a catastrophic cyber incident like a critical failure of a major cloud provider.
Currently, the cyber insurance ecosystem is in a suboptimal position to meet these challenges and respond well to the threat of a cyber catastrophe. A data infrastructure in its infancy and limited data collaboration are at the root of this. We summarize this as a lack of data maturity.
Cyber is a human-driven risk and its impact potential is fuelled by the drive of digitalisation -- as well rising geo-political volatility. A rapidly evolving threat landscape, digitalisation accelerated by new technologies, and cloud concentration are global challenges amidst a daunting shortage in cyber security professionals and education.
Here too, insurance plays an important economic role by providing incentives for risk-mitigation behaviour, smoothening volatility, and building societal resilience. To do this effectively the insurance industry must be able to quantify, predict and manage the risk reliably & efficiently. Its ability to do this in the cyber space has been limited due to the difference in the rapidly changing nature of the peril, and the methods insurers traditionally deploy for risk assessment & insurance product design.
Information exchange uni-directional & annual in frequency at best:
A true, real-time view of the cyber security risk posture of customers has thus far not been available for risk assessment purposes mostly because of missing provisioning infrastructure.
Collecting information on cyber security risk posture of an insured happens via underwriting Q&A disclosures (usually once at application) and costly due diligence which is restricted to high ticket policies due to commercial feasibility.
Comprehensive pooling of incident (claims) data as known for other lines of business (like motor insurance) has not yet been achieved.
Insight into the risk-predictive nature of cyber security related information of customers is therefore underdeveloped.
Product pricing and cover limits often don´t reflect customer needs – creating almost an economic disincentive for customers to improve their cyber security risk posture (once they are accepted for insurance).
This lack of data maturity leaves the market in a suboptimal state, leaving millions of companies often under-insured, with high premiums, but not high enough to cover for a catastrophic cyber incident.
An ecosystem of cyber-MGAs, brokers, risk modellers, and cyber service providers are working to gradually overcome the problems listed above. Still, they haven’t bridged the gap sufficiently for insurers’ product design to be able to fully adapt. So, what must happen to change this status quo?
The direction of travel seems clear: incorporating real-time cyber security data (next to exposure and claims data) into cyber insurance product design will allow for the risk insights needed to improve price/cover of cyber insurance propositions.
Insurers aiming to lead this technological evolution will want to consider:
Enriched with inside-out, real time insights on the insured’s cyber risk posture:
Achieving this state of Data Maturity will not remove the risk a catastrophic cyber incident poses, but it will certainly help in the areas of:
Certainly, it’s a long road ahead towards this future state. What’s also certain is enormous and growing market demand for cyber insurance with premiums expected to double in the next 5 years. Insurers who already have a large exposure and the ones willing to further serve this demand will be focusing much of their attention on growing their business sustainably. For that, becoming data driven, as outlined above, will be essential.
Group Head Cybersecurity & Partner
Raphael Reischuk is the author of numerous scientific publications in various areas of IT security and cryptography, many of which have received awards. BILANZ and Handelszeitung listed him among the Top 100 Digital Shapers in Switzerland in 2021.
Reischuk is a member of multiple international programme committees for IT security and Vice-President of the Cybersecurity Committee at digitalswitzerland. He is also the co-founder and a board member of the National Test Institute for Cybersecurity (NTC). In addition, he is a member of the Innovation Council of Innosuisse.
In 2017, he joined Zühlke, where he channels the expertise he has gained in various industries into his role as Group Head Cybersecurity & Partner. As an experienced IT security expert, he is driven by curiosity, innovation, technology, a sense of commitment and a strong business ethos.