Telecom Consulting
Due to the rapid pace of digitalisation and the increasing competitive and cost pressures, traditional business models in the telecommunications industry are on the brink of extinction. Companies need to reposition themselves. Zühlke supports you in establishing business models that safeguard your market position.
Know your Client
In such a customer-centric business as telecommunications, in-depth knowledge of the user is key. Every single touchpoint has to...
In such a customer-centric business as telecommunications, in-depth knowledge of the user is key. Every single touchpoint has to be excellent, every single process has to be designed from the customer’s point of view. Services should revolve around the customer journey – no matter if they’re B2C or B2B.
At Zühlke, we know exactly how to do that. We use existing and new data sources – including AI and Machine Learning – to analyse the current customer journey, design an ideal version of it and bring it into line with your business processes. This delivers new customer insights and a new database for products, services and business models that generate new revenues.
All this is achieved by the interdisciplinary teams we put together at Zühlke, which also integrate your staff. Together, with your know-how and our technological expertise, we ensure that new products can be tested, prototyped and implemented more quickly – satisfying innovation-hungry customers and their need for speed.
Regain Agility and Optimise your IT Budget
Telecom companies operate very complex IT estates, which may be legacy systems and costly to use. This makes developing new...
Telecom companies operate very complex IT estates, which may be legacy systems and costly to use. This makes developing new products time-consuming and complicated. But your customers are impatient. They want innovations – and fast.
We can help get your IT back on track. We identify any weaknesses in your system and help you make the right IT investments, laying the foundation for a sustainable business model by modernising your applications. This makes your company much more agile, enhancing your ability to take advantage of new business opportunities – and stand out against your competitors.
Contact person for Hong Kong
Connie Yeung
Business Development Manager
Connie oversees the Insurance and other key business verticals in Hong Kong. She has over 10 years of experience working in both Finance and IT industry, supporting a wide range of organisations including Fortune 500 clients. With that, she has gained extensive insight into how enterprises can create better business outcomes with digital innovation. Connie is also active in foundations supporting initiatives on women leadership and women in IT.
Contact
Contact person for Austria
Helmut Taumberger
Managing Director Market Units
With his years of experience and a strong innovative mindset, Helmut Taumberger is digital transformation personified. As a Managing Director of Markets at Zühlke Austria, he is responsible for steering the company’s strategic orientation and development. A qualified engineer, he has worked in the IT sector since 2003 and has lent his substantial expertise to various international businesses. He likes nothing more than coming up with practical strategies and getting people excited about technological change.
Contact
Contact person for United Kingdom
Myles Davidson
Director Business Development
Myles Davidson is an experienced leader for the digital transformation of companies and product innovation. Significant experience in driving business initiatives on a local and international level in a complex and rapidly changing environment. Myles is known as trusted advisor for clients at C- and board-level for strategic questions around business innovation and technology.
Contact
Contact person for Germany
Moritz Gomm
Senior Business Solution Manager
Contact
Contact person for Switzerland
Laura Sivec
Business Development Manager
Laura Sivec works as a contact person for retail and telecom customers, and has been with Zühlke in Business Development since 2021. She combines many years of experience managing sales projects in the service sector with project experience in marketing and strategy consulting. Laura holds a Master’s in Marketing and Communications from the University of St. Gallen. She is both inspired and fascinated by digitalisation and the associated innovations and trends.
Contact
