Master connectivity with our telecom consulting services

Due to the rapid pace of digitalisation and the increasing competitive and cost pressures, traditional business models in the telecommunications industry are on the brink of extinction. Companies need to reposition themselves. Zühlke supports you in establishing business models that safeguard your market position.

  • Know your Client

    In such a customer-centric business as telecommunications, in-depth knowledge of the user is key. Every single touchpoint has to be excellent, every single process has to be designed from the customer’s point of view. Services should revolve around the customer journey – no matter if they’re B2C or B2B.  

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  • Regain Agility and Optimise your IT Budget

    Telecom companies operate very complex IT estates, which may be legacy systems and costly to use. This makes developing new products time-consuming and complicated. But your customers are impatient. They want innovations – and fast.

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Know your Client

At Zühlke, we know exactly how to do that. We use existing and new data sources – including AI and Machine Learning – to analyse the current customer journey, design an ideal version of it and bring it into line with your business processes. This delivers new customer insights and a new database for products, services and business models that generate new revenues.

All this is achieved by the interdisciplinary teams we put together at Zühlke, which also integrate your staff. Together, with your know-how and our technological expertise, we ensure that new products can be tested, prototyped and implemented more quickly – satisfying innovation-hungry customers and their need for speed.

Regain Agility and Optimise your IT Budget

We can help get your IT back on track. We identify any weaknesses in your system and help you make the right IT investments, laying the foundation for a sustainable business model by modernising your applications. This makes your company much more agile, enhancing your ability to take advantage of new business opportunities – and stand out against your competitors.

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Data Today: the data podcast for today's innovators

Join us to learn how inspiring individuals from diverse fields and industries are transforming the way they work with data to realise their greatest opportunities. Learn more about data and inclusive technology in the episode with Isabelle Mauro.

Connie Yeung
Contact person for Hong Kong

Connie Yeung

Business Development Manager

Connie oversees the Insurance and other key business verticals in Hong Kong. She has over 10 years of experience working in both Finance and IT industry, supporting a wide range of organisations including Fortune 500 clients. With that, she has gained extensive insight into how enterprises can create better business outcomes with digital innovation. Connie is also active in foundations supporting initiatives on women leadership and women in IT.

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Helmut Taumberger
Contact person for Austria

Helmut Taumberger

Managing Director Cross Markets, Austria

With his years of experience and a strong innovative mindset, Helmut Taumberger is digital transformation personified. As a Managing Director Cross Markets in Austria, he is responsible for steering the company’s strategic orientation and development. A qualified engineer, he has worked in the IT sector since 2003 and has lent his substantial expertise to various international businesses. He likes nothing more than coming up with practical strategies and getting people excited about technological change.

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Myles Davidson, Zühlke UK, Director Business Development
Contact person for United Kingdom

Myles Davidson

Head of Sales Excellence UK & Partner

Myles Davidson is an experienced leader for the digital transformation of companies and product innovation. Significant experience in driving business initiatives on a local and international level in a complex and rapidly changing environment. Myles is known as trusted advisor for clients at C- and board-level for strategic questions around business innovation and technology.

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Moritz Gomm Zühlke
Contact person for Germany

Moritz Gomm

Senior Business Solution Manager  

Dr. Moritz Gomm is a Senior Manager for Sustainability Innovation & Engineering. As a founder of multiple startups (incl. the Zühlke office in Hong Kong) and having a creative mind, he advises corporates on business innovation and coaches startups with a focus on sustainability.

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Laura Sivec
Contact person for Switzerland

Laura Sivec

Business Development Manager

Laura Sivec works as a contact person for retail and telecom customers, and has been with Zühlke in Business Development since 2021. She combines many years of experience managing sales projects in the service sector with project experience in marketing and strategy consulting. Laura holds a Master’s in Marketing and Communications from the University of St. Gallen. She is both inspired and fascinated by digitalisation and the associated innovations and trends.

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