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Fast-track your retail digital transformation journey

Retail's digital leaders achieve almost double the revenue growth of latecomers. See what sets them apart, where you stand, and how to close the gap.

Explore digital maturity in retail

Trusted by leaders across commerce and retail

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Building agile, customer-first retail operations

Our retail and technology experts partner with you to accelerate transformation across the value chain. We unify data, modernise legacy systems, and craft seamless experiences that turn digital ambition into lasting competitive advantage.

Let’s accelerate your retail transformation together

We help retailers accelerate transformation across the full value chain, from customer experience to data and technology. We turn ambitious ideas into measurable, lasting business value.

"" Deliver seamless omnichannel experiences

Craft compelling, omnichannel retail experiences that boost engagement, satisfaction, and loyalty. We help you embed human-centred design to meet evolving shopper needs across digital and physical touchpoints.

Explore our experience design expertise

"" Transform data into business value

Leverage data to improve decision-making and automate processes along the entire value chain, from production to sales. Our specialists break down silos and turn your data into actionable insights to deliver ongoing value.

Explore our data expertise

"" Strengthen your critical systems

Enable resilient and secure operations across your retail ecosystem. From cloud migration to legacy transformation, we help you optimise tech infrastructure for scale, agility, and security.

Explore our software engineering expertise

Case studies from retail brands embracing transformation

Discover how we're helping retail brands modernise operations, unlock new revenue streams, and build experiences customers love.

Co-op drives efficiency and innovation with a strategic partnership

A dedicated Zühlke team worked with Co-op to modernise its ecommerce platform, automate inventory, and pilot a cashless store. The partnership now underpins 25% of Co-op's engineering needs.

Read the case study
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Migros builds a GRC framework for a secure shopping experience

We designed and implemented Migros’s group-wide GRC framework, standardising how digital risks are recorded, monitored, and controlled across its ~100,000 employees.

Read the case study
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MS Direct digitises retail logistics to boost efficiency and customer satisfaction

A dedicated Zühlke team built a scalable cross-border returns platform in just three months, helping MS Direct win new clients and grow revenue.

Read the case study
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Vestiaire Collective brings sustainable luxury fashion to Asia

We modernised Vestiaire Collective's legacy ecommerce platform and built new payment and localisation features, powering its expansion into East Asia.

Read the case study
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N Brown modernises Simply Be's account portal on AWS

We rebuilt N Brown's customer account portal on a scalable AWS microservices architecture, improving UX and unlocking richer customer data insights.

Read the case study
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Ready to transform your retail operations?

We can help you modernise, become data-driven, and build capability for continuous innovation.

Get in touch

Discover new ways to think about what matters today in retail

Explore the strategies, trends, and technologies helping retailers turn digital ambition into lasting competitive advantage.

Digital strategy

How 5 European retailers turn digital into competitive advantage

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Composable commerce: Understanding retail’s new architecture paradigm

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How to make digital maturity a boardroom priority in retail

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Meet our retail experts

  • Laurence Smith

    General Manager Retail UK & PartnercontentTeam.linkedinProfileOf Laurence Smith
  • Laura Sivec

    Laura Affolter-Sivec

    Principal Business Development ManagercontentTeam.linkedinProfileOf Laura Affolter-Sivec
  • Anouk Breitenstein

    Anouk Breitenstein

    Senior Consulting ManagercontentTeam.linkedinProfileOf Anouk Breitenstein

Advancing retail innovation with leading partners

Working together with global technology leaders, we combine cutting-edge capabilities with deep retail expertise to create secure, scalable solutions.

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