Migros & Zühlke - minimize digital risks Information security as a critical success factor As the shopping experience becomes increasingly digital, information security is fast becoming a critical success factor in the retail sector. Migros’s success here depends in part on identifying digital risks ahead of time, assessing them accurately and dealing with them for the long term. What was needed was a smart, targeted GRC framework that is fit for the future and can steer, support and audit the independent business units comprising around 100,000 employees. Standardised recording, monitoring and continuous optimisation of controls Migros turned to Zühlke as its trusted advisor, who is supporting in structuring and drafting the framework. Tactical instructions and guidelines, as well as operating standards and recommendations – based on existing strategic guiding principles – are being developed, signed off and implemented. Zühlke is taking care of the design and implementation of the centrally managed and decentrally operated control management system. This ensures group-wide standardised recording, monitoring and continuous optimisation of controls. ' The Zühlke team has managed to generate tangible added value thanks to their technical and methodological skillset, coupled with their innovative approaches. Together, we have devised a sustainable, futureproof framework to ensure a secure shopping experience. ' Rainer Baumann Group COO Migros Tailored agile framework for a secure shopping experience In close collaboration, we are building a consistent, agile framework that is precisely tailored to Migros’s needs – harnessing synergies, reducing operating costs and keeping pace with digitalisation. It will protect Migros effectively against digital risks while providing a secure shopping experience for customers. Contact person for Switzerland Denis Kolmanic Engagement Manager Retail & Omnichannel Denis Kolmanic is a business information scientist and state-certified retail assistant with over 20 years of experience in the retail industry. He has experience in sales, marketing and eCommerce and has already been responsible for global omnichannel projects. At Zühlke, he is accountable for the Commerce & Retail sector. The successful combination of processes and technology to solve problems in partnership with all parties involved forms the basis for his daily motivation. Contact denis.kolmanic@zuehlke.com +41 432 167 007 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Our work Commerce and Consumer Goods Full steam ahead: BORA accelerates the development time of its new steam oven by 30% Learn more Commerce and Consumer Goods Vestiaire Collective brings sustainable luxury fashion to Asia Learn more Commerce and Consumer Goods Co-op Funeralcare boosts online transactions and transforms software delivery Learn more Go to client success stories Do Work That Matters – From Ideation to Implementation and Beyond Apply now
' The Zühlke team has managed to generate tangible added value thanks to their technical and methodological skillset, coupled with their innovative approaches. Together, we have devised a sustainable, futureproof framework to ensure a secure shopping experience. ' Rainer Baumann Group COO Migros