The Institute of Financial Services (IFZ) at the Lucerne University of Applied Sciences and Arts (HSLU) examined the topic of open banking in a study supported by Zühlke. In a video interview, Dr Urs Blattmann, lecturer and head of the project, speaks with Stefan Hirzel, Head of Banking at Zühlke Switzerland, about the key findings of the study, the importance of the right mindset and open banking’s crucial role as a strategic challenge.