Managing people is challenging until you discover one essential thing
I recently realised that I have been working in the People Lead role for a long time, it has just not been formalised until now. The formalisation of the role has made the whole situation easier. Managers used to do this as a part of their broader responsibilities, but this made it harder to establish trust with team members.
There is a special connection between the People Lead and team members, with less focus on administrative tasks and more on relationships.
The goal is to establish trust and make sure agreements are always honoured. Trust between team members and the People Lead is the key point. Trust has to be built over time through regular communication, respect, and showing an interest in your team members’ needs. Trust does not build itself, the People Lead can help build it, though both sides need to make an effort.
What is vital is that people are happy and satisfied, and feel that someone is taking care of their needs, because only such an environment can fully unleash their potential.