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All industries Past event

New business models in the era of AI - University of St.Gallen & Zühlke

August 27, 2025Singapore,  Singapore
  • On site
  • , Cooperation
  • , English
Speakers

Joël Henri Brunner

Science CounselorEmbassy of Switzerland in Singapore

Stefan Morkoetter

Professor for Finance & Head of the St.Gallen Institute of Management in AsiaSt.Gallen Institute of Management in Asia (SGI-HSG)

Oliver Gassmann

Professor of Innovation Management and Head of the Institute of Technology ManagementUniversity of St.Gallen​

Philip Chew

Managing Director for Digital Transformation & AIKeppel Limited

Su Fen Ong

Lead, Health Data & AIAPACMed

Anupama Gangadhar

Principal Data Architect (Moderator)Zühlke
Location
Zühlke Singapore80 Robinson Road, #22-04
Singapore 068898
In collaboration with
Zühlke partnered with the St.Gallen Institute of Management in Asia (SGI-HSG) for an exclusive, closed-door event on 27 Aug. The session brought together the SGI-HSG alumni community and global business leaders from industries undergoing deep innovation and transformation. 

We welcomed an expert panel moderated by Anupama Gangadhar, Principal Data Architect at Zühlke, featuring speakers:

- Prof. Dr. Oliver Gassmann, Professor of Innovation Management and Head of the Institute of Technology Management, University of St.Gallen
- Philip Chew, Managing Director for Digital Transformation and AI, Keppel Limited
- Su Fen Ong, Lead, Health Data & AI, APACMed

What are our key takeaways?

- Think Big, Start Small: Bold ambitions paired with incremental action pave the way for sustainable innovation.
- Balancing the 20/80 Rule: Dedicate balanced resources to explore AI, without losing sight of core operational excellence to ensure sustainable innovation and operational efficiency.
- Bring People Along the Journey: Involve stakeholders and teams early to foster trust, boost adoption, and stay aligned towards shared objectives.
- Future is Agents, Plan Early: Get ready for a future where intelligent AI agents act autonomously. Positioning your organisation to leverage these innovations now can provide competitive advantages in the evolving technological landscape.
- Small Nations, Big Advantage: Agile policymaking and faster integration within the educational and industrial frameworks are clear strengths for countries like Switzerland and Singapore.

How can we prepare for better AI adoption?

- Rethinking Education: Our educational systems need to prepare future talent for AI-integrated roles, with blended technical and soft skills, real-world exposure, and cross-disciplinary learning.
- Overcoming Industry Challenges: Regulatory complexity, data privacy, and legacy systems are major blockers, especially in sectors like MedTech and Pharma. Tailored, trust-based approaches are essential for the way forward.

Keen to continue the conversation on AI in regulated industries? Check out the event content shared below.

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