Insurance companies want to use partnership and prevention to create more – and more positive – customer touchpoints. This can be achieved by forming an ecosystem together with service providers from other industries, grouped around a particular theme – such as mobility, health, or housing.
The use of data and AI is a crucial part of this change. In the insurance industry, a responsible approach to new technological possibilities is crucial.
In our Zühlke Virtual Breakfast Talk we discussed the relevance of responsible and ethical AI in the insurance sector with Tobias Motz, Head of Technical Center Non-Life at Helvetia Insurances.
Get our framework for developing responsible AI.