In manufacturing rolling stock, Stadler relies on close partnerships with specialist suppliers. The passenger information systems for its vehicles are purchased as complete solutions from selected suppliers. In response to delays and recurrent problems in ongoing projects, Zuhlke was commissioned to undertake a review of software development processes at Stadler and one of its suppliers. The result of the review was proposals and measures for improving the situation. The list of proposed measures enabled management at Stadler and the supplier to collaborate in determining which proposals to implement and what level of resources to allocate to their implementation.
Zuhlke’s engineer analysed working practices at the two organisations by: