Insurance companies are at a digital turning point in their development. The digital transformation is changing business processes, impacting on the interaction with the customer and on the collaboration between insurance companies, reinsurance companies and insurance brokers. At the same time, liberalization and the prevalent cost pressure are creating a series of opportunities and challenges.
As customers have become more independent, more demanding and more price-sensitive, self-care services are no longer perceived as an added value. The insurance sector is reconsidering its services, and rightly so.
Now everything is about actively involving customers and partners in added-value services, for which internal know-how or data can be used.
Predatory pricing in saturated markets can be avoided, if customers and partners profit from the knowledge of an insurance company. Zuhlke has developed a solution that makes such added-value services available: EYCO – Empower your Customer.
As an experienced innovation partner for insurance, we are familiar with the relevant features: customer-orientation, security and data protection.
Zuhlke supports you during the structural transformation of your company. Our expertise covers:
Our experts have the right tools for your sustainable success: many years of experience in highly regulated markets, IT and business know-how, as well as strong personal commitment.
As team players, we know that trust is built on achievement and a sense of responsibility. With Zuhlke your processes will become more efficient and you will gain competitive advantages thanks to innovative services.