The pressure among insurers to digitise their services is leading to changes in the industry. In addition, customers want to be able to take out insurance policies while on the move in the future – at a car dealership, when shopping online or at a ticket machine. So how can insurance companies make this shift?
To build a digital service model, Insurance companies need to start integrating digital capabilities to improve customer experience, increase productivity and lower costs.
Complete the form to understand how you can integrate digital capabilities in your organisation.
In this video Wolfgang Emmerich, CEO of Zuhlke Engineering Ltd talks about how insurance carriers can transform their IT systems and integrate digital capabilities to develop innovative products, modernise their processes and IT infrastructure, while at the same time not losing the close relationship to their customers.
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