Digital transformation and globalisation are making insurance products easily available and comparable. At the same time, new players are entering the market with highly customer-centric offers. Both these trends pose major challenges to the insurance industry.
Insurance companies need to position themselves for this new globalised world. The objective is: Improved service, better quality, and innovative new products – all while keeping costs low. Not an easy task and certainly not a task that insurers can accomplish on their own. This new world requires intensive cooperation between insurers, insurtechs, service providers, and other stake-holders in the insurance ecosystem to devise imaginative solutions.
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