Why Do So Many Digital Services Fail To Scale?
Why do so many digital services fail to scale - and what might organisations do to tackle the disappointing returns on investment and frustrated customer expectations that so frequently result?
In this Zuhlke paper, Neil Moorcroft proposes an alternative approach to successful digital transformation, based on two things: first, the strong foundation of a digital platform that is built with the needs of developers in mind; and second, new ways of working that empower those developers to continually innovate.
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Neil Moorcroft is a partner and a member of the Executive Board of Zuhlke UK. He is responsible for the successful delivery of all customer engagements and for the ongoing expansion of our offering portfolio. With over 25 years of experience in IT consulting, Neil’s passion is helping organisations create digital innovations with advanced technology.