Metrics That Matter: Getting the Full Picture on Digital Delivery
This paper proposes taking a holistic approach using both product-related and performance-related metrics and putting information provided in context.
As the old adage goes, if you can’t measure something, you can’t manage it – and you certainly can’t hope to improve it. So it’s no surprise that, as companies accelerate down the road of digital transformation, many are looking for new and better ways to measure their progress.
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