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In addition, preparing and following up on meetings is very time consuming. SHKB wants to standardise and simplify the customer consultation process with digitally assisted advice. This will enable it to address its customers in a more impressive and personalised way, and ensure that customer advisors have more support during consultations.\u003C\u002Fp>\r\n","\u003Cp>The quality of advice and the customer experience are largely dependent on the advisor. In addition, preparing and following up on meetings is very time consuming. SHKB wants to standardise and simplify the customer consultation process with digitally assisted advice. 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