[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"node-by-slug-\u002Fen\u002Fcase-studies\u002Fguide-to-process-innovation-en":3,"related-content-view-491-en":324},["Reactive",4],{"entity":5,"errors":-1},{"__typename":6,"status":7,"metatag":8,"id":202,"path":203,"title":204,"translations":205,"sharedHeaderRefMedia":213,"sharedTeaserTitle":204,"sharedTeaserText":239,"sharedTeaserRefMedia":241,"logo":243,"sharedParagraphs":253,"sharedTaxrefIndustries":314,"sharedTaxrefExpertises":318,"sharedIntroText":322,"sharedCtaLink":215,"relatedCaseStudies":215},"NodeProject",true,[9,14,18,21,25,30,34,38,42,46,50,54,58,62,66,69,73,76,79,81,84,87,91,95,99,103,107,111,115,119,123,127,131,135,139,142,145,148,151,154,157,160,163,166,170,174,177,181,185,189,193,196,200],{"tag":10,"attributes":11},"meta",{"name":12,"content":13},"title","Guide to process innovation: from idea to business value",{"tag":10,"attributes":15},{"name":16,"content":17},"description","Mobi24 wants to improve its processes. Zühlke creates a heatmap of the process landscape and identifies untapped potential for both the assistance and emergency call centre, and the contact centre organisation.",{"tag":10,"attributes":19},{"name":20,"content":17},"abstract",{"tag":10,"attributes":22},{"name":23,"content":24},"icbm","51.525772, -0.082716",{"tag":26,"attributes":27},"link",{"rel":28,"href":29},"shortlink","https:\u002F\u002Fcms.zuehlke.com\u002Fapi\u002Fgraphql",{"tag":26,"attributes":31},{"rel":32,"href":33},"canonical","https:\u002F\u002Fcms.zuehlke.com\u002Fen\u002Fcase-studies\u002Fguide-to-process-innovation",{"tag":10,"attributes":35},{"name":36,"content":37},"robots","index, follow",{"tag":26,"attributes":39},{"rel":40,"href":41},"image_src","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg?itok=D6-FllK9,https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":43},{"name":44,"content":45},"referrer","unsafe-url",{"tag":10,"attributes":47},{"name":48,"content":49},"rights","Copyright ©2026 | Zühlke Engineering AG | All rights reserved.",{"tag":10,"attributes":51},{"property":52,"content":53},"og:site_name","Zühlke Engineering AG",{"tag":10,"attributes":55},{"property":56,"content":57},"og:type","website",{"tag":10,"attributes":59},{"property":60,"content":61},"og:url","https:\u002F\u002Fwww.zuehlke.com\u002Fen\u002Fcase-studies\u002Fguide-to-process-innovation",{"tag":10,"attributes":63},{"property":64,"content":65},"og:title","Guide to process innovation – Zühlke",{"tag":10,"attributes":67},{"property":68,"content":17},"og:description",{"tag":10,"attributes":70},{"property":71,"content":72},"og:image","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg?itok=D6-FllK9",{"tag":10,"attributes":74},{"property":71,"content":75},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":77},{"property":78,"content":72},"og:image:url",{"tag":10,"attributes":80},{"property":78,"content":75},{"tag":10,"attributes":82},{"property":83,"content":72},"og:image:secure_url",{"tag":10,"attributes":85},{"property":83,"content":86},"https:\u002F\u002Fwww.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":88},{"property":89,"content":90},"og:updated_time","2025-12-31",{"tag":10,"attributes":92},{"property":93,"content":94},"og:image:alt","image",{"tag":10,"attributes":96},{"property":97,"content":98},"place:location:latitude","46.947944",{"tag":10,"attributes":100},{"property":101,"content":102},"place:location:longitude","7.438014",{"tag":10,"attributes":104},{"property":105,"content":106},"og:street_address","80 Great Eastern Street",{"tag":10,"attributes":108},{"property":109,"content":110},"og:locality","London",{"tag":10,"attributes":112},{"property":113,"content":114},"og:region","England",{"tag":10,"attributes":116},{"property":117,"content":118},"og:postal_code","EC2A 3JL",{"tag":10,"attributes":120},{"property":121,"content":122},"og:country_name","United Kingdom",{"tag":10,"attributes":124},{"property":125,"content":126},"og:email","london@zuhlke.com",{"tag":10,"attributes":128},{"property":129,"content":130},"og:phone_number","+44 20 7113 5000",{"tag":10,"attributes":132},{"property":133,"content":134},"og:locale","en_CH",{"tag":10,"attributes":136},{"property":137,"content":138},"og:locale:alternate","de_CH",{"tag":10,"attributes":140},{"property":137,"content":141},"de_DE",{"tag":10,"attributes":143},{"property":137,"content":144},"en_DE",{"tag":10,"attributes":146},{"property":137,"content":147},"en_AT",{"tag":10,"attributes":149},{"property":137,"content":150},"de_AT",{"tag":10,"attributes":152},{"property":137,"content":153},"en_HK",{"tag":10,"attributes":155},{"property":137,"content":156},"en_SR",{"tag":10,"attributes":158},{"property":137,"content":159},"en_BG",{"tag":10,"attributes":161},{"property":137,"content":162},"en_SG",{"tag":10,"attributes":164},{"property":137,"content":165},"en_GB",{"tag":10,"attributes":167},{"property":168,"content":169},"article:publisher","https:\u002F\u002Fwww.facebook.com\u002Fzuehlke.group",{"tag":10,"attributes":171},{"property":172,"content":173},"article:published_time","2020-06-03",{"tag":10,"attributes":175},{"property":176,"content":90},"article:modified_time",{"tag":10,"attributes":178},{"name":179,"content":180},"twitter:card","summary_large_image",{"tag":10,"attributes":182},{"name":183,"content":184},"twitter:site","@zuehlke_group",{"tag":10,"attributes":186},{"name":187,"content":188},"twitter:site:id","247189965",{"tag":10,"attributes":190},{"name":191,"content":192},"twitter:image","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg?itok=D6-FllK9,https:\u002F\u002Fwww.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":194},{"name":195,"content":94},"twitter:image:alt",{"tag":10,"attributes":197},{"name":198,"content":199},"google-site-verification","VEzolc1Vxy1KyRIlIqUSmVS7fqP_3_ZeBqPRby4g2mE",{"tag":201},"script","491","\u002Fen\u002Fcase-studies\u002Fguide-to-process-innovation","Guide to process innovation",[206,209],{"path":203,"langcode":207},{"id":208},"en",{"path":210,"langcode":211},"\u002Fde\u002Fcase-studies\u002Fwegweiser-fuer-prozessinnovation",{"id":212},"de",{"id":214,"sharedMediaLegend":215,"mediaImage":216,"name":238},"234",null,{"url":217,"width":218,"height":219,"alt":220,"title":215,"size":221,"mime":222,"variations":215,"headerMinimalVariations":223},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg",1137,853,"mobi24 Assistance Wegweiser",280997,"image\u002Fjpeg",[224,229,230,234,237],{"name":225,"url":226,"width":227,"height":228},"FOCAL_POINT32_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg.webp?itok=emf2l2KG",800,533,{"name":225,"url":226,"width":227,"height":228},{"name":231,"url":232,"width":218,"height":233},"FOCAL_POINT169_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_medium\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg.webp?itok=AGtGOtaK",640,{"name":235,"url":236,"width":218,"height":233},"FOCAL_POINT169_LARGE","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_large\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg.webp?itok=xdVHYlgj",{"name":235,"url":236,"width":218,"height":233},"mobi24_assistance_wegweiser_prozessionnovation.jpg",{"processed":240},"\u003Cp>Mobi24 wants to improve its processes.&nbsp;Zühlke&nbsp;creates a heatmap of the process landscape and identifies untapped potential for both the assistance and emergency call&nbsp;centre, and the contact&nbsp;centre&nbsp;organisation.&nbsp;\u003C\u002Fp>",{"id":214,"sharedMediaLegend":215,"mediaImage":242,"name":238},{"url":217,"width":218,"height":219,"alt":220,"title":215,"size":221,"mime":222,"variations":215},{"id":244,"sharedMediaLegend":215,"mediaImage":245,"name":252},"3984",{"url":246,"width":247,"height":248,"alt":249,"title":215,"size":250,"mime":251,"variations":215},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fmobi24-logo_3.png",1284,375,"Mobi24_Logo",60389,"image\u002Fpng","mobi24-logo_3.png",[254,261,265,271,277,308],{"__typename":255,"id":256,"ctaLink":215,"pgSharedText":257,"pgSharedTitle":215,"pgSharedCtaLink":215},"ParagraphPgText","23099",{"value":258,"processed":259,"format":260},"\u003Cul>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">Mobi24 wants to align its organisational structure and processes to the requirements of its parent company and current market conditions, as well as secure their future viability&nbsp;\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">Zühlke conducts a process analysis of the company’s entire service and support processes&nbsp;\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">The heat map enables Mobi24 to systematically implement the existing digitalisation potential in its range of services&nbsp;\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\u003C\u002Ful>\r\n","\u003Cul>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">Mobi24 wants to align its organisational structure and processes to the requirements of its parent company and current market conditions, as well as secure their future viability&nbsp;\u003C\u002Fp>\n\t\u003C\u002Fli>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">Zühlke conducts a process analysis of the company’s entire service and support processes&nbsp;\u003C\u002Fp>\n\t\u003C\u002Fli>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">The heat map enables Mobi24 to systematically implement the existing digitalisation potential in its range of services&nbsp;\u003C\u002Fp>\n\t\u003C\u002Fli>\n\u003C\u002Ful>","full_html",{"__typename":255,"id":262,"ctaLink":215,"pgSharedText":263,"pgSharedTitle":215,"pgSharedCtaLink":215},"10618",{"value":264,"processed":264,"format":260},"\u003Cp>Mobi24 wants to improve its processes. Zühlke creates a heatmap of the process landscape and identifies untapped potential for both the assistance and emergency call centre, and the contact centre organisation.\u003C\u002Fp>",{"__typename":255,"id":266,"ctaLink":215,"pgSharedText":267,"pgSharedTitle":270,"pgSharedCtaLink":215},"648",{"value":268,"processed":269,"format":260},"\u003Cp>As Mobiliar's assistance and call centre, Mobi24 is the first point of contact for customers. Mobi24 wants to align its organisational structure and processes to the requirements of its parent company and current market conditions, as well as secure their future viability. Mobi24 contracts Zühlke to conduct a process analysis of the company’s entire service and support processes.&nbsp;\u003C\u002Fp>\r\n","\u003Cp>As Mobiliar's assistance and call centre, Mobi24 is the first point of contact for customers. Mobi24 wants to align its organisational structure and processes to the requirements of its parent company and current market conditions, as well as secure their future viability. Mobi24 contracts Zühlke to conduct a process analysis of the company’s entire service and support processes.&nbsp;\u003C\u002Fp>","Determining potential for optimisation",{"__typename":255,"id":272,"ctaLink":215,"pgSharedText":273,"pgSharedTitle":276,"pgSharedCtaLink":215},"649",{"value":274,"processed":275,"format":260},"\u003Cp>Within just a few weeks, Zühlke analyses Mobi24's processes in workshops and individual conversations. On this basis, the mixed team defines and analyses the 20 most important core processes and transfers them to a heatmap. From this, the fields of action for the adaptation of the processes and the organisational structure are derived.&nbsp;\u003C\u002Fp>\r\n","\u003Cp>Within just a few weeks, Zühlke analyses Mobi24's processes in workshops and individual conversations. On this basis, the mixed team defines and analyses the 20 most important core processes and transfers them to a heatmap. From this, the fields of action for the adaptation of the processes and the organisational structure are derived.&nbsp;\u003C\u002Fp>","Roadmap for the process innovation ",{"__typename":278,"id":279,"eyebrow":215,"pgQuoteRefQuote":280,"hideImage":215,"hideFunctionAndCompany":215,"bigQuote":215},"ParagraphPgQuote","1335",[281],{"status":7,"id":282,"promote":283,"quotePersonDesc":284,"quotePersonName":285,"quoteText":286,"profileImage":287,"title":307},"661",false,"Managing Director","Barbara Agoba","The collaboration was highly professional. Zühlke's experts immediately understood Mobi24's culture.",{"id":288,"sharedMediaLegend":215,"mediaImage":289,"name":306},"444",{"url":290,"width":291,"height":291,"alt":292,"title":215,"size":293,"mime":222,"variations":215,"quoteVariations":294},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fbarbara-agoba-mobi24.jpg",350,"Barbara Agoba mobi24",18004,[295,298,301,304,305],{"name":296,"url":297,"width":291,"height":291},"FOCAL_POINT11_EXTRA_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_extra_small\u002Fpublic\u002Fimages\u002Fbarbara-agoba-mobi24.jpg.webp?itok=SZm0X8UQ",{"name":299,"url":300,"width":291,"height":291},"FOCAL_POINT11_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_small\u002Fpublic\u002Fimages\u002Fbarbara-agoba-mobi24.jpg.webp?itok=8c7JRNTt",{"name":302,"url":303,"width":291,"height":291},"FOCAL_POINT11_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_medium\u002Fpublic\u002Fimages\u002Fbarbara-agoba-mobi24.jpg.webp?itok=VwkL0ore",{"name":302,"url":303,"width":291,"height":291},{"name":302,"url":303,"width":291,"height":291},"barbara-agoba-mobi24.jpg","Barbara Agoba, Mobi24 ",{"__typename":255,"id":309,"ctaLink":215,"pgSharedText":310,"pgSharedTitle":313,"pgSharedCtaLink":215},"650",{"value":311,"processed":312,"format":260},"\u003Cp>The heatmap shows how Mobi24 can reconcile its current organisational structure with its process landscape. Zühlke's consultancy enables Mobi24 to systematically implement the existing digitalisation potential in its range of services.&nbsp;\u003C\u002Fp>\r\n","\u003Cp>The heatmap shows how Mobi24 can reconcile its current organisational structure with its process landscape. Zühlke's consultancy enables Mobi24 to systematically implement the existing digitalisation potential in its range of services.&nbsp;\u003C\u002Fp>","Structure follows processes ",[315],{"id":316,"name":317},"11","Insurance",[319],{"id":320,"name":321},"19","Digital strategy",{"processed":323},"",[325,341,418,445],{"id":202,"path":203,"sharedTeaserTitle":204,"sharedTeaserRefMedia":326,"sharedTaxrefIndustries":337,"sharedTaxrefExpertises":339},{"id":214,"sharedMediaLegend":215,"mediaImage":327,"name":238},{"url":217,"width":218,"height":219,"alt":220,"title":215,"size":221,"mime":222,"variations":215,"relatedContentVariations":328},[329,330,331,335,336],{"name":225,"url":226,"width":227,"height":228},{"name":225,"url":226,"width":227,"height":228},{"name":332,"url":333,"width":218,"height":334},"FOCAL_POINT32_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Fmobi24_assistance_wegweiser_prozessionnovation.jpg.webp?itok=f00grher",758,{"name":332,"url":333,"width":218,"height":334},{"name":332,"url":333,"width":218,"height":334},[338],{"id":316,"name":317},[340],{"id":320,"name":321},{"id":342,"path":343,"sharedTeaserTitle":344,"sharedTeaserRefMedia":345,"sharedTaxrefIndustries":363,"sharedTaxrefExpertises":392},"26468","\u002Fen\u002Fcase-studies\u002Fcybernetic-delivery-method-adding-value","Cybernetic delivery: Modernising Legacy with AI",{"id":346,"sharedMediaLegend":215,"mediaImage":347,"name":362},"171665",{"url":348,"width":349,"height":350,"alt":351,"title":215,"size":352,"mime":222,"variations":215,"relatedContentVariations":353},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002FCybernetic-Delivery-Method%E2%84%A2.jpg",900,720,"\"\"",192867,[354,356,357,360,361],{"name":225,"url":355,"width":227,"height":228},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002FCybernetic-Delivery-Method%E2%84%A2.jpg.webp?itok=7rb8Q96w",{"name":225,"url":355,"width":227,"height":228},{"name":332,"url":358,"width":349,"height":359},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002FCybernetic-Delivery-Method%E2%84%A2.jpg.webp?itok=LQ11_hSO",600,{"name":332,"url":358,"width":349,"height":359},{"name":332,"url":358,"width":349,"height":359},"Cybernetic-Delivery-Method™.jpg",[364,367,370,373,376,379,380,383,386,389],{"id":365,"name":366},"7","Banking",{"id":368,"name":369},"9","Commerce & retail",{"id":371,"name":372},"709","Energy & utilities",{"id":374,"name":375},"120","Government & public sector",{"id":377,"name":378},"826","Healthcare providers",{"id":316,"name":317},{"id":381,"name":382},"13","MedTech",{"id":384,"name":385},"12","Pharma",{"id":387,"name":388},"15","Transport",{"id":390,"name":391},"854","Other industries",[393,396,399,402,403,406,409,412,415],{"id":394,"name":395},"110","AI",{"id":397,"name":398},"1048","Cybernetic Delivery",{"id":400,"name":401},"874","GenAI",{"id":320,"name":321},{"id":404,"name":405},"886","Tech innovation",{"id":407,"name":408},"129","Experience design",{"id":410,"name":411},"944","User \u002F customer experience",{"id":413,"name":414},"891","New technologies",{"id":416,"name":417},"21","Software engineering",{"id":419,"path":420,"sharedTeaserTitle":421,"sharedTeaserRefMedia":422,"sharedTaxrefIndustries":438,"sharedTaxrefExpertises":440},"6351","\u002Fen\u002Fcase-studies\u002Fswica-low-code","SWICA: up to 50% reduction in time to generate quotes",{"id":423,"sharedMediaLegend":215,"mediaImage":424,"name":437},"5297",{"url":425,"width":426,"height":227,"alt":427,"title":215,"size":428,"mime":222,"variations":215,"relatedContentVariations":429},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Flow_code_swica_offerta_lowres.jpg",1200,"Preview of Offerta App created with Lowcode",154509,[430,432,433,435,436],{"name":225,"url":431,"width":227,"height":228},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Flow_code_swica_offerta_lowres.jpg.webp?itok=9yu7CCnk",{"name":225,"url":431,"width":227,"height":228},{"name":332,"url":434,"width":426,"height":227},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Flow_code_swica_offerta_lowres.jpg.webp?itok=Pg6zfBS0",{"name":332,"url":434,"width":426,"height":227},{"name":332,"url":434,"width":426,"height":227},"low_code_swica_offerta_lowres.jpg",[439],{"id":316,"name":317},[441,444],{"id":442,"name":443},"124","Cloud",{"id":416,"name":417},{"id":446,"path":447,"sharedTeaserTitle":448,"sharedTeaserRefMedia":449,"sharedTaxrefIndustries":467,"sharedTaxrefExpertises":469},"3099","\u002Fen\u002Fcase-studies\u002Fzuhlke-develops-a-global-underwriting-system-for-zurich-insurance-group","Zühlke builds a global underwriting system for Zurich Group",{"id":450,"sharedMediaLegend":215,"mediaImage":451,"name":466},"2156",{"url":452,"width":453,"height":454,"alt":455,"title":215,"size":456,"mime":222,"variations":215,"relatedContentVariations":457},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Funderwriting_system.jpg",702,576,"a woman standing in front of skyscrapers holding a tablet",58414,[458,461,462,464,465],{"name":225,"url":459,"width":453,"height":460},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Funderwriting_system.jpg.webp?itok=qoiM0fGS",468,{"name":225,"url":459,"width":453,"height":460},{"name":332,"url":463,"width":453,"height":460},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Funderwriting_system.jpg.webp?itok=6b93pYSz",{"name":332,"url":463,"width":453,"height":460},{"name":332,"url":463,"width":453,"height":460},"underwriting_system.jpg",[468],{"id":316,"name":317},[470],{"id":416,"name":417}]