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working firefighter",154076,"image\u002Fjpeg",[224,229,230,234,237],{"name":225,"url":226,"width":227,"height":228},"FOCAL_POINT32_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fgvb-feuerwehr.jpg.webp?itok=QwmNGlxT",800,533,{"name":225,"url":226,"width":227,"height":228},{"name":231,"url":232,"width":218,"height":233},"FOCAL_POINT169_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_medium\u002Fpublic\u002Fimages\u002Fgvb-feuerwehr.jpg.webp?itok=hxGKpvk3",471,{"name":235,"url":236,"width":218,"height":233},"FOCAL_POINT169_LARGE","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_large\u002Fpublic\u002Fimages\u002Fgvb-feuerwehr.jpg.webp?itok=gcapMKai",{"name":235,"url":236,"width":218,"height":233},"gvb-feuerwehr.jpg",{"processed":240},"\u003Cp>The GVB app enables fire brigades to drive efficiencies, improve communication, and share real-time information.\u003C\u002Fp>",{"id":214,"sharedMediaLegend":215,"mediaImage":242,"name":238},{"url":217,"width":218,"height":219,"alt":220,"title":215,"size":221,"mime":222,"variations":215},{"id":244,"sharedMediaLegend":215,"mediaImage":245,"name":251},"5721",{"url":246,"width":247,"height":248,"alt":249,"title":215,"size":250,"mime":222,"variations":215},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fgvb-logo.jpg",648,156,"logo gvb",18010,"gvb-logo.jpg",[253,261,267,300],{"__typename":254,"id":255,"ctaLink":215,"pgSharedText":256,"pgSharedTitle":260,"pgSharedCtaLink":215},"ParagraphPgText","18093",{"value":257,"processed":258,"format":259},"\u003Cp lang=\"EN-US\">The fire brigades in the Canton of Bern use a third-party system to manage all information about personnel,&nbsp;operations, workshops, and vocational training. The system is accessible to just a select few users, which&nbsp;means that colleagues who need information&nbsp;have to&nbsp;approach a system user to get what they need,&nbsp;or&nbsp;manually&nbsp;arrange notifications. Some additional details are available via other \u003Ca href=\"https:\u002F\u002Fgvb.ch\u002Fde.html\" target=\"_blank\">GVB\u003C\u002Fa> data sources, but&nbsp;again these are not always available to the individuals that need them. The objective, therefore, was to&nbsp;improve information flow, enabling everyone&nbsp;– based on their function – to access the information they&nbsp;need in real time.​\u003C\u002Fp>\r\n","\u003Cp lang=\"EN-US\">The fire brigades in the Canton of Bern use a third-party system to manage all information about personnel,&nbsp;operations, workshops, and vocational training. The system is accessible to just a select few users, which&nbsp;means that colleagues who need information&nbsp;have to&nbsp;approach a system user to get what they need,&nbsp;or&nbsp;manually&nbsp;arrange notifications. Some additional details are available via other \u003Ca href=\"https:\u002F\u002Fgvb.ch\u002Fde.html\" target=\"_blank\">GVB\u003C\u002Fa> data sources, but&nbsp;again these are not always available to the individuals that need them. The objective, therefore, was to&nbsp;improve information flow, enabling everyone&nbsp;– based on their function – to access the information they&nbsp;need in real time.​\u003C\u002Fp>","full_html","Information should be available at all times",{"__typename":254,"id":262,"ctaLink":215,"pgSharedText":263,"pgSharedTitle":266,"pgSharedCtaLink":215},"18094",{"value":264,"processed":265,"format":259},"\u003Cp lang=\"EN-US\">The project was organised into several incremental phases: data access and aggregation; provision of&nbsp;information via the app; data collection via the app; and dynamic deployment support.&nbsp;Zühlke&nbsp;supported&nbsp;GVB from the second phase onwards by implementing a web app to enable data provision. Our&nbsp;multidisciplinary teams analysed user needs and requirements, evaluated possible solutions, and&nbsp;developed, implemented, tested, and delivered the app designs. This iterative approach allowed developers&nbsp;to adapt flexibly and quickly in line with ongoing feedback and&nbsp;additional requirements and feedback,&nbsp;integrating this&nbsp;into the development process.​\u003C\u002Fp>\r\n","\u003Cp lang=\"EN-US\">The project was organised into several incremental phases: data access and aggregation; provision of&nbsp;information via the app; data collection via the app; and dynamic deployment support.&nbsp;Zühlke&nbsp;supported&nbsp;GVB from the second phase onwards by implementing a web app to enable data provision. Our&nbsp;multidisciplinary teams analysed user needs and requirements, evaluated possible solutions, and&nbsp;developed, implemented, tested, and delivered the app designs. This iterative approach allowed developers&nbsp;to adapt flexibly and quickly in line with ongoing feedback and&nbsp;additional requirements and feedback,&nbsp;integrating this&nbsp;into the development process.​\u003C\u002Fp>","Analysis, evaluation, implementation, testing and delivery",{"__typename":268,"id":269,"eyebrow":215,"pgQuoteRefQuote":270,"hideImage":215,"hideFunctionAndCompany":215,"bigQuote":215},"ParagraphPgQuote","18097",[271],{"status":7,"id":272,"promote":273,"quotePersonDesc":274,"quotePersonName":275,"quoteText":276,"profileImage":277,"title":299},"7276",false,"Head prevention and intervention, GVB","Theo Bühlmann","Thanks to the collaboration with Zühlke, fire brigades are able to drive efficiencies and digitally transform. The new app provides stakeholders with dependable information to align their organisations and training programmes.​",{"id":278,"sharedMediaLegend":215,"mediaImage":279,"name":298},"87547",{"url":280,"width":281,"height":282,"alt":283,"title":215,"size":284,"mime":222,"variations":215,"quoteVariations":285},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fgvb-theo-buehlmann.jpg",558,663,"Theo Buehlmann, Head of prevention and intervention",152541,[286,290,293,296,297],{"name":287,"url":288,"width":289,"height":289},"FOCAL_POINT11_EXTRA_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_extra_small\u002Fpublic\u002Fimages\u002Fgvb-theo-buehlmann.jpg.webp?itok=_WjnG5-X",400,{"name":291,"url":292,"width":281,"height":281},"FOCAL_POINT11_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_small\u002Fpublic\u002Fimages\u002Fgvb-theo-buehlmann.jpg.webp?itok=gwxNaVe9",{"name":294,"url":295,"width":281,"height":281},"FOCAL_POINT11_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_medium\u002Fpublic\u002Fimages\u002Fgvb-theo-buehlmann.jpg.webp?itok=TK0o8lTS",{"name":294,"url":295,"width":281,"height":281},{"name":294,"url":295,"width":281,"height":281},"gvb-theo-buehlmann.jpg","Theo Bühlmann ",{"__typename":254,"id":301,"ctaLink":215,"pgSharedText":302,"pgSharedTitle":305,"pgSharedCtaLink":215},"18095",{"value":303,"processed":304,"format":259},"\u003Cp lang=\"EN-US\">The 'mobile first' approach ensures that fire brigade members have access to crucial information when they&nbsp;are on the road. The various supervisory bodies can access evaluations and reports and view the&nbsp;information that's relevant to them. On call-outs, the app delivers additional support by integrating alert&nbsp;information on the map display. The organisation of workshops and vocational training is now simplified,&nbsp;and additional data entry options mean that the app has replaced several legacy and manual workflows.​\u003C\u002Fp>\r\n","\u003Cp lang=\"EN-US\">The 'mobile first' approach ensures that fire brigade members have access to crucial information when they&nbsp;are on the road. The various supervisory bodies can access evaluations and reports and view the&nbsp;information that's relevant to them. On call-outs, the app delivers additional support by integrating alert&nbsp;information on the map display. The organisation of workshops and vocational training is now simplified,&nbsp;and additional data entry options mean that the app has replaced several legacy and manual workflows.​\u003C\u002Fp>","Simplified communication through app",[307],{"id":308,"name":309},"11","Insurance",[311,314],{"id":312,"name":313},"129","Experience design",{"id":315,"name":316},"21","Software engineering",{"processed":318},"\u003Cp>The GVB app enables fire brigades to drive efficiencies, improve communication, and share real-time information.&nbsp;\u003C\u002Fp>",{"data":320},{"relatedContentView":321},{"id":322,"pageInfo":323,"results":326},"3dad2dac-900c-48b3-9380-0814b1c1f4f1",{"page":324,"pageSize":325,"total":325},0,3,[327,363,386],{"id":328,"path":329,"sharedTeaserTitle":330,"sharedTeaserRefMedia":331,"sharedTaxrefIndustries":350,"sharedTaxrefExpertises":352},"26162","\u002Fen\u002Fcase-studies\u002Fconcordia-developing-a-new-customer-platform-with-zuhlke","CONCORDIA: developing a new customer 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