[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"node-by-slug-\u002Fen\u002Fabout-us\u002Fnews\u002Fzuhlke-and-uniqa-win-the-microsoft-visionary-award-en":3},["Reactive",4],{"entity":5,"errors":-1},{"__typename":6,"status":7,"metatag":8,"id":202,"path":203,"title":13,"translations":204,"headerParagraph":212,"sharedTeaserTitle":13,"sharedTeaserText":246,"sharedTeaserRefMedia":248,"sharedParagraphs":250,"sharedDate":308,"newsIndustrieTerms":310},"NodeNews",true,[9,14,18,21,25,30,34,38,42,46,50,54,58,62,66,69,73,76,79,81,84,87,91,95,99,103,107,111,115,119,123,127,131,135,139,142,145,148,151,154,157,160,163,166,170,174,177,181,185,189,192,196,200],{"tag":10,"attributes":11},"meta",{"name":12,"content":13},"title","Zühlke and UNIQA win the Microsoft Visionary Award",{"tag":10,"attributes":15},{"name":16,"content":17},"description","Zühlke and UNIQA have claimed the coveted Microsoft Visionary Award for their co-created AI 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and UNIQA have claimed the coveted Microsoft Visionary Award for their co-created AI chatbot. The solution, designed to assist UNIQA's sales staff with tariff and cost coverage inquiries, has already demonstrated measurable benefits and gained acceptance during the pilot phase.\r\n",{"id":219,"sharedMediaLegend":215,"mediaImage":220,"name":245},"170625",{"url":221,"width":222,"height":223,"alt":224,"title":215,"size":225,"mime":226,"variations":215,"headerMinimalVariations":227},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fmicrosoft-visionary-award-uniqa_new.jpg",1920,1617,"Zühlke and UNIQA Team: Winner of the Microsoft Visionary Award",906276,"image\u002Fjpeg",[228,233,234,239,244],{"name":229,"url":230,"width":231,"height":232},"FOCAL_POINT32_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fmicrosoft-visionary-award-uniqa_new.jpg.webp?itok=oBwCpf9N",800,533,{"name":229,"url":230,"width":231,"height":232},{"name":235,"url":236,"width":237,"height":238},"FOCAL_POINT169_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_medium\u002Fpublic\u002Fimages\u002Fmicrosoft-visionary-award-uniqa_new.jpg.webp?itok=LyVRSxV7",1200,675,{"name":240,"url":241,"width":242,"height":243},"FOCAL_POINT169_LARGE","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_large\u002Fpublic\u002Fimages\u002Fmicrosoft-visionary-award-uniqa_new.jpg.webp?itok=Y5Jo9Yqk",1600,900,{"name":240,"url":241,"width":242,"height":243},"microsoft-visionary-award-uniqa_new.jpg",{"processed":247},"\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Zühlke and UNIQA have claimed the coveted Microsoft Visionary Award for their co-created AI chatbot. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"id":219,"sharedMediaLegend":215,"mediaImage":249,"name":245},{"url":221,"width":222,"height":223,"alt":224,"title":215,"size":225,"mime":226,"variations":215},[251,258,289,295,302],{"__typename":252,"id":253,"ctaLink":215,"pgSharedText":254,"pgSharedTitle":215,"pgSharedCtaLink":215},"ParagraphPgText","26609",{"value":255,"processed":256,"format":257},"\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>The elements of the \u003Ca href=\"https:\u002F\u002Fwww.zuehlke.com\u002Fde\u002Fcase-studies\u002Fco-creation-zuehlke-und-uniqa-praezise-tarifauskunft-durch-kuenstliche-intelligenz\">AI chatbot solution\u003C\u002Fa> that particularly impressed the Visionary Award jury \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan lang=\"EN-US\">\u003Cspan>were its targeted deployment, collaborative co-creation process, instant customer support, and measurable positive results\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan>\u003Cspan>\u003Cspan>. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan lang=\"EN-US\">\u003Cspan>‘\u003C\u002Fspan>\u003C\u002Fspan>This Visionary Award is given in recognition of the inspiration and pioneering work in the insurance industry,’ read the jury’s statement at the Microsoft Visionary Award ceremony.\u003C\u002Fp>\r\n","\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>The elements of the \u003Ca href=\"https:\u002F\u002Fwww.zuehlke.com\u002Fde\u002Fcase-studies\u002Fco-creation-zuehlke-und-uniqa-praezise-tarifauskunft-durch-kuenstliche-intelligenz\">AI chatbot solution\u003C\u002Fa> that particularly impressed the Visionary Award jury \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan lang=\"EN-US\">\u003Cspan>were its targeted deployment, collaborative co-creation process, instant customer support, and measurable positive results\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan>\u003Cspan>\u003Cspan>. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan lang=\"EN-US\">\u003Cspan>‘\u003C\u002Fspan>\u003C\u002Fspan>This Visionary Award is given in recognition of the inspiration and pioneering work in the insurance industry,’ read the jury’s statement at the Microsoft Visionary Award ceremony.\u003C\u002Fp>","full_html",{"__typename":259,"id":260,"eyebrow":215,"pgQuoteRefQuote":261,"hideImage":215,"hideFunctionAndCompany":215,"bigQuote":215},"ParagraphPgQuote","26610",[262],{"status":7,"id":263,"promote":264,"quotePersonDesc":265,"quotePersonName":266,"quoteText":267,"profileImage":268,"title":288},"26100",false,"Former Managing Director Markets at Zühlke in Austria","Helmut Taumberger","The award confirms that successful AI projects, first and foremost, deliver benefits – such as clear efficiency gains and absolute reliability in this case – and, secondly, inspire enthusiasm for technology and innovation within an organisation. Both aspects have been achieved exceptionally well with the AI chatbot co-created with UNIQA.",{"id":269,"sharedMediaLegend":215,"mediaImage":270,"name":287},"5148",{"url":271,"width":272,"height":272,"alt":266,"title":215,"size":273,"mime":226,"variations":215,"quoteVariations":274},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fhelmut-taumberger_.jpg",648,55185,[275,279,282,285,286],{"name":276,"url":277,"width":278,"height":278},"FOCAL_POINT11_EXTRA_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_extra_small\u002Fpublic\u002Fimages\u002Fhelmut-taumberger_.jpg.webp?itok=35wBB87v",400,{"name":280,"url":281,"width":272,"height":272},"FOCAL_POINT11_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_small\u002Fpublic\u002Fimages\u002Fhelmut-taumberger_.jpg.webp?itok=kPFOxfhC",{"name":283,"url":284,"width":272,"height":272},"FOCAL_POINT11_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_1_1_medium\u002Fpublic\u002Fimages\u002Fhelmut-taumberger_.jpg.webp?itok=CclsOzdp",{"name":283,"url":284,"width":272,"height":272},{"name":283,"url":284,"width":272,"height":272},"helmut-taumberger_.jpg","Helmut Taumberger - Microsoft Visionary Award",{"__typename":252,"id":290,"ctaLink":215,"pgSharedText":291,"pgSharedTitle":294,"pgSharedCtaLink":215},"26611",{"value":292,"processed":293,"format":257},"\u003Cp>The AI chatbot addresses a very clear need: reducing the time and effort sales employees invest in responding to questions on tariffs and insurance benefits. Currently, it takes an average of five to ten minutes to deal with each query. The company wants to outsource this time-consuming and error-prone aspect of daily operations to an AI solution. In a joint pilot project, Zühlke and UNIQA developed an AI chatbot that excels in the laborious task of searching through documents. Using a chat interface with natural language processing, it quickly finds the correct answers in the tariff documents and highlights relevant sections, allowing employees to verify the accuracy of provided information.\u003Cbr \u002F>\r\n \u003Cbr \u002F>\r\nThe result? Depending on the chat model used, a response time of just two seconds was achieved, with a minimal error rate. 80% of pilot users found the chatbot helpful and would recommend it to their colleagues. Following the successful pilot phase, planning is currently underway for implementation at UNIQA. For the jury, this best-practice example was considered worthy of the coveted Visionary Award.\u003C\u002Fp>\r\n","\u003Cp>The AI chatbot addresses a very clear need: reducing the time and effort sales employees invest in responding to questions on tariffs and insurance benefits. Currently, it takes an average of five to ten minutes to deal with each query. The company wants to outsource this time-consuming and error-prone aspect of daily operations to an AI solution. In a joint pilot project, Zühlke and UNIQA developed an AI chatbot that excels in the laborious task of searching through documents. Using a chat interface with natural language processing, it quickly finds the correct answers in the tariff documents and highlights relevant sections, allowing employees to verify the accuracy of provided information.\u003Cbr>\n \u003Cbr>\nThe result? Depending on the chat model used, a response time of just two seconds was achieved, with a minimal error rate. 80% of pilot users found the chatbot helpful and would recommend it to their colleagues. Following the successful pilot phase, planning is currently underway for implementation at UNIQA. For the jury, this best-practice example was considered worthy of the coveted Visionary Award.\u003C\u002Fp>","UNIQA AI chatbot: best-practice example",{"__typename":296,"id":297,"pgTitle":298,"text":215,"link":299,"coloredBackground":7,"compactMode":7,"actionVariant":26,"buttonText":215,"pgEmbededCode":215},"ParagraphPgCtaDefault","26614","Co-Creation Zühlke and UNIQA: AI-Powered Tariff Information",{"title":300,"url":301,"internal":7},"Learn more","\u002Fen\u002Fcase-studies\u002Funiqa-ai-chatbot-increases-efficency",{"__typename":252,"id":303,"ctaLink":215,"pgSharedText":304,"pgSharedTitle":307,"pgSharedCtaLink":215},"26612",{"value":305,"processed":306,"format":257},"\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>The Microsoft Visionary Award has been given in recognition of outstanding innovation in digitalisation since 2022.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\r\n\r\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Photo-Copyright: (c) \u003Cspan>Rainer Fehringer\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\r\n","\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>The Microsoft Visionary Award has been given in recognition of outstanding innovation in digitalisation since 2022.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\n\n\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Photo-Copyright: (c) \u003Cspan>Rainer Fehringer\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>","About the Microsoft Visionary Award",{"timestamp":309},1728561600,[311],{"id":312,"name":313},"11","Insurance"]