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Internet of Things

RP-Technik: Leaner and faster IoT integration

The emergency lighting and emergency power systems manufacturer wanted to digitise its servicing operations and connect its lights to the cloud. Zühlke enabled rapid, efficient integration of IoT capabilities.

Customer benefits

  • By digitising their business model, the company is securing its future. 
  • No more manual functional testing, thanks to convenient ‘drive-by’ servicing via a smartphone app.
  • Greater efficiency and transparency, improved after-sales service and enhanced customer loyalty.
     

Task

Manual functional tests cost time and money
Reliably indicating and lighting escape routes is essential for safety and a legal requirement in all large buildings. Emergency lighting
systems also have to be checked regularly, and these checks must include functional tests. Because each light has to be located and
manually tested individually and the results documented, servicing has until now been a time-consuming business for building
managers and on site service teams. Could there be a simpler, more efficient way?
 

 

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Thanks to Zühlke’s IoT expertise, we have completed the transition to our new, digital business in the certainty that we are on the right road technology-wise.

– Dr. Martin Eichler, Technical Project Manager Development at RP Technik

Self-testing lights with cloud connectivity
Zühlke developed an IoT solution based on the Microsoft Azure platform. This allows next generation lights to be checked and their status, including function test results, to be recorded in a fully auditable process without touching the lights – no stepladder required. Service staff simply instruct the connected devices to perform a self-test and download the test results wirelessly via a mobile app. The test report is automatically uploaded to the cloud.

Solution

Added value for the sales team, service team and end customer
A lightweight IoT pilot project demonstrated that the numbers add up for all concerned. Service staff saved valuable working time and were able to concentrate on the technical side of their role. At the same time, costs for building managers and end customers were also reduced. Improved after-sales service also led to enhanced customer loyalty.

Your contact

Photo: Mr Philipp Harrschar

Philipp Harrschar

Director Business Development, Partner

Photo: Mr Peter Güntzer

Peter Güntzer

Business Solution Manager, Partner