Digital strategies are changing the healthcare market. This creates many opportunities for business innovation - new business models, services and solutions thanks to connected products or the valorisation of new customer groups. We demonstrate opportunities for systematic business innovation and show up way of implementing these together with you.
The healthcare market will change due to new market participants with significant resources, such as Google and Apple. The possibilities created by connected products, as well as collecting and evaluating data, offer great opportunities if we use these consistently.
Customers expect product updates and new products in ever shorter cycles, as this is what they are used to from the world of consumer goods. In order to strive in the market, the most promising strategy is to be ahead of the competition and to secure and develop market shares with innovative products and services.
Zühlke recognises current trends in medical technology, the laboratory and pharmaceutical industries, and many related fields. Companies can use our experience from working with industries that typically adapt faster to new technologies than the traditional medical technology field. Together, we can develop new business models and technically realise new products and solutions. We offer you independent, comprehensive consultations - from a first market trend analysis to the successful market introduction of novel products.
With the support of the business radar system from Sawhney, Wolcott and Arronitz, we consult on the topic of business innovation and transform the relevant market trends into innovative products for your company. Our work for your company concentrates on four focus points.
Focus point 1: Value capturing solutions
With the help the Zühlke innovation methodology "Stars to Road", together we can find new ideas for your products and use these to develop efficient and sustainable business models. The following image shows the "Stars to Road" innovation methodology.
With targeted creativity techniques, you can generate a variety of ideas in one interdisciplinary team. You evaluate these ideas and match them against company strategy. You also include your customers and non-industry experts.
The ideas become more concrete thanks to solution sketches, lists of benefits and drafts of solution variants. Your customers' requirements take centre stage. Thanks to our approach, you can compare potential solutions.
In the arena, you can vote on the developed ideas on a strategic and operative level together with domain experts. An idea can only be implemented if all stakeholders agree to it. A maximum of three ideas can reach the next phase.
For implementation, the vision, goals and scope need to be clear. You should create the foundations for realisation quickly and in a focussed way, by defining 80% of business requirements in an interdisciplinary team and formulating the business case.
Developments that lead to a marketable product are further described on the Zühlke website.
Focus point 2: Platform and organisation
Sometimes, innovation lies in a part of the product which is hidden from the customer. For example, in the 1970s, Black and Decker began to rearrange their consumer goods range on a uniform platform. This formed the foundation of Black and Decker's success. The interfaces within the devices, for example, were standardised. This allowed for use of the same motors in different devices, such as jigsaws, drills, cordless screwdrivers. The motors were also designed so that motors from different performance classes had the same interfaces. A prerequisite for this was the sensible modularisation of components with standardised interfaces, which can be recomposed for new products in the form of a building block system. This principle applies for modern hardware and software alike.
Restructuring of corporate organisation is often required in order to make a product platform successful. Otherwise, the benefits of the platform to specific products are quickly undone. The organisation should therefore separate the development of technology, platform and products and allow for an intense exchange.
Focus point 3: Customer experience
Apple has great success with its "i" products, because customer experience is a central development goal. Our user experience experts have the same aim: To make your product into an inspiring experience for the user.
In order to achieve this goal, we have extended the standardised user-centred design process for the development of products to include the specific requirements of medical technology. The result: Zühlke-designed hard- and software is optimised for user-friendliness and high protection against faulty operation.
Focus point 4: Developing a product strategy, networking
The increasing connectivity of medical products allows for entirely new applications. It is worth further developing the strengths and unique selling points of your own products and simultaneously taking advantage of the opportunities for going digital with new ideas and business models.
Zühlke has already carried out several projects for developing a product strategy and road maps for a timescale of five years. The task: consider known requirements and functionalities, develop innovative new business models and assess these for sustainability. Sustainability is examined from three perspectives: Market, cost/income and technical perspectives. The project period typically lasts six months.
This period is typically split into three phases.
From the second phase, every idea is assigned to a product owner. This person is responsible for further content-related enrichment of their idea(s). Our experts support idea owners with methodological and content-related input.
Director Business Development
Director Solution Center