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Die Vor- und Nachbereitungen der Gespräche sind ausserdem sehr zeitintensiv. Die SHKB möchte mit einer digital unterstützten Beratung eine Vereinheitlichung und Vereinfachung des Beratungsprozesses bewirken und so die Kunden persönlicher ansprechen und begeistern sowie die Kundenberater im Kundengespräch stärker unterstützen.\u003C\u002Fp>\r\n","\u003Cp>Die Beratungsqualität und das Kundenerlebnis sind heute stark von den jeweiligen Beratern abhängig. Die Vor- und Nachbereitungen der Gespräche sind ausserdem sehr zeitintensiv. Die SHKB möchte mit einer digital unterstützten Beratung eine Vereinheitlichung und Vereinfachung des Beratungsprozesses bewirken und so die Kunden persönlicher ansprechen und begeistern sowie die Kundenberater im Kundengespräch stärker unterstützen.\u003C\u002Fp>","Uneinheitliches Beratungserlebnis",{"__typename":274,"id":275,"pgTitle":276,"text":218,"link":277,"coloredBackground":7,"compactMode":7,"actionVariant":26,"buttonText":218,"pgEmbededCode":218},"ParagraphPgCtaDefault","25176","Die Finanzbranche verändert sich schnell: Wir helfen Ihnen, die Herausforderungen zu meistern",{"title":278,"url":279,"internal":7},"Mehr erfahren","\u002Fde\u002Fbranchen\u002Fbanken-finanzdienstleister",{"__typename":256,"id":281,"ctaLink":218,"pgSharedText":282,"pgSharedTitle":285,"pgSharedCtaLink":218},"25177",{"value":283,"processed":284,"format":261},"\u003Cp>Basierend auf der Vision der SHKB, konzipiert und realisiert ein Team bestehend aus UX-Experten, Interaction Designer, Business- Analysten, Architekten sowie Entwicklern zusammen mit dem Product Owner der SHKB in einem agilen Vorgehen und innert kurzer Zeit, ein erstes marktfähiges Produkt der zukünftigen Beratungslösung. Das Projektteam arbeitet hierzu eng mit den Kundenberatern und weiteren internen Abteilungen zusammen und berücksichtigt laufend das Feedback in der Ausgestaltung.\u003C\u002Fp>\r\n","\u003Cp>Basierend auf der Vision der SHKB, konzipiert und realisiert ein Team bestehend aus UX-Experten, Interaction Designer, Business- Analysten, Architekten sowie Entwicklern zusammen mit dem Product Owner der SHKB in einem agilen Vorgehen und innert kurzer Zeit, ein erstes marktfähiges Produkt der zukünftigen Beratungslösung. 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Die individuelle und bedürfnisbasierte Ansprache der Kunden sowie die einheitliche Beratungsqualität steigern das Kundenerlebnis zusätzlich. Damit wird die Kundenbindung erhöht und Cross-Selling-Opportunitäten werden besser erkannt und genutzt. Die Umsetzung dieses ganzheitlichen Beratungsansatzes stärkt und festigt die Marktpositionierung der SHKB als qualitativ herausragende Beraterbank.\u003C\u002Fp>\r\n","\u003Cp>Die Beratungslösung bietet den Kundenberatern ein neues, modernes Instrument mit dem Beratungsgespräche effizienter und zielgerichteter vorbereitet und durchgeführt werden können. Die individuelle und bedürfnisbasierte Ansprache der Kunden sowie die einheitliche Beratungsqualität steigern das Kundenerlebnis zusätzlich. Damit wird die Kundenbindung erhöht und Cross-Selling-Opportunitäten werden besser erkannt und genutzt. Die Umsetzung dieses ganzheitlichen Beratungsansatzes stärkt und festigt die Marktpositionierung der SHKB als qualitativ herausragende Beraterbank.\u003C\u002Fp>","Marktpositionierung als Beraterbank gefestigt",[326],{"id":327,"name":328},"7","Banken & Finanzdienstleister",[330,333],{"id":331,"name":332},"19","Digitale Strategien",{"id":334,"name":335},"21","Softwareentwicklung",{"processed":337},"",[339,371,395,420],{"id":340,"path":341,"sharedTeaserTitle":342,"sharedTeaserRefMedia":343,"sharedTaxrefIndustries":364,"sharedTaxrefExpertises":366},"6315","\u002Fde\u002Fcase-studies\u002Fzuhlke-steigert-skalierbarkeit-fuer-finanzdienstleister-threeplusone","Zühlke steigert Skalierbarkeit für Finanzdienstleister 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