[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"node-by-slug-\u002Fde\u002Fcase-studies\u002Fmit-zuehlke-zum-ticketautomaten-der-zukunft-de":3,"related-content-view-5474-de":307},["Reactive",4],{"entity":5,"errors":-1},{"__typename":6,"status":7,"metatag":8,"id":206,"path":207,"title":13,"translations":208,"sharedHeaderRefMedia":216,"sharedTeaserTitle":13,"sharedTeaserText":242,"sharedTeaserRefMedia":244,"logo":246,"sharedParagraphs":256,"sharedTaxrefIndustries":288,"sharedTaxrefExpertises":295,"sharedIntroText":305,"sharedCtaLink":218,"relatedCaseStudies":218},"NodeProject",true,[9,14,18,21,25,30,34,38,42,46,50,54,58,62,66,69,73,76,79,81,84,87,91,95,99,103,107,111,115,119,123,127,131,135,139,142,145,148,151,154,157,160,163,166,170,174,177,181,185,189,193,197,200,204],{"tag":10,"attributes":11},"meta",{"name":12,"content":13},"title","Mit Zühlke zum Ticketautomaten der Zukunft",{"tag":10,"attributes":15},{"name":16,"content":17},"description","Zühlke unterstützt die SBB bei der Entwicklung des neuen Ticketautomaten.",{"tag":10,"attributes":19},{"name":20,"content":17},"abstract",{"tag":10,"attributes":22},{"name":23,"content":24},"icbm","51.525772, -0.082716",{"tag":26,"attributes":27},"link",{"rel":28,"href":29},"shortlink","https:\u002F\u002Fcms.zuehlke.com\u002Fapi\u002Fgraphql",{"tag":26,"attributes":31},{"rel":32,"href":33},"canonical","https:\u002F\u002Fcms.zuehlke.com\u002Fde\u002Fcase-studies\u002Fmit-zuehlke-zum-ticketautomaten-der-zukunft",{"tag":10,"attributes":35},{"name":36,"content":37},"robots","index, follow",{"tag":26,"attributes":39},{"rel":40,"href":41},"image_src","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg?itok=nsZBNZqv,https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":43},{"name":44,"content":45},"referrer","unsafe-url",{"tag":10,"attributes":47},{"name":48,"content":49},"rights","Copyright ©2026 | Zühlke Engineering AG | All rights reserved.",{"tag":10,"attributes":51},{"property":52,"content":53},"og:site_name","Zühlke Engineering AG",{"tag":10,"attributes":55},{"property":56,"content":57},"og:type","website",{"tag":10,"attributes":59},{"property":60,"content":61},"og:url","https:\u002F\u002Fwww.zuehlke.com\u002Fde\u002Fcase-studies\u002Fmit-zuehlke-zum-ticketautomaten-der-zukunft",{"tag":10,"attributes":63},{"property":64,"content":65},"og:title","Mit Zühlke zum Ticketautomaten der Zukunft – Zühlke",{"tag":10,"attributes":67},{"property":68,"content":17},"og:description",{"tag":10,"attributes":70},{"property":71,"content":72},"og:image","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg?itok=nsZBNZqv",{"tag":10,"attributes":74},{"property":71,"content":75},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":77},{"property":78,"content":72},"og:image:url",{"tag":10,"attributes":80},{"property":78,"content":75},{"tag":10,"attributes":82},{"property":83,"content":72},"og:image:secure_url",{"tag":10,"attributes":85},{"property":83,"content":86},"https:\u002F\u002Fwww.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":88},{"property":89,"content":90},"og:updated_time","2025-07-24",{"tag":10,"attributes":92},{"property":93,"content":94},"og:image:alt","| Zühlke image",{"tag":10,"attributes":96},{"property":97,"content":98},"place:location:latitude","46.947944",{"tag":10,"attributes":100},{"property":101,"content":102},"place:location:longitude","7.438014",{"tag":10,"attributes":104},{"property":105,"content":106},"og:street_address","80 Great Eastern Street",{"tag":10,"attributes":108},{"property":109,"content":110},"og:locality","London",{"tag":10,"attributes":112},{"property":113,"content":114},"og:region","England",{"tag":10,"attributes":116},{"property":117,"content":118},"og:postal_code","EC2A 3JL",{"tag":10,"attributes":120},{"property":121,"content":122},"og:country_name","United Kingdom",{"tag":10,"attributes":124},{"property":125,"content":126},"og:email","london@zuhlke.com",{"tag":10,"attributes":128},{"property":129,"content":130},"og:phone_number","+44 20 7113 5000",{"tag":10,"attributes":132},{"property":133,"content":134},"og:locale","en_CH",{"tag":10,"attributes":136},{"property":137,"content":138},"og:locale:alternate","de_CH",{"tag":10,"attributes":140},{"property":137,"content":141},"de_DE",{"tag":10,"attributes":143},{"property":137,"content":144},"en_DE",{"tag":10,"attributes":146},{"property":137,"content":147},"en_AT",{"tag":10,"attributes":149},{"property":137,"content":150},"de_AT",{"tag":10,"attributes":152},{"property":137,"content":153},"en_HK",{"tag":10,"attributes":155},{"property":137,"content":156},"en_SR",{"tag":10,"attributes":158},{"property":137,"content":159},"en_BG",{"tag":10,"attributes":161},{"property":137,"content":162},"en_SG",{"tag":10,"attributes":164},{"property":137,"content":165},"en_GB",{"tag":10,"attributes":167},{"property":168,"content":169},"article:publisher","https:\u002F\u002Fwww.facebook.com\u002Fzuehlke.group",{"tag":10,"attributes":171},{"property":172,"content":173},"article:published_time","2021-12-03",{"tag":10,"attributes":175},{"property":176,"content":90},"article:modified_time",{"tag":10,"attributes":178},{"name":179,"content":180},"twitter:card","summary_large_image",{"tag":10,"attributes":182},{"name":183,"content":184},"twitter:site","@zuehlke_group",{"tag":10,"attributes":186},{"name":187,"content":188},"twitter:title","| Zühlke",{"tag":10,"attributes":190},{"name":191,"content":192},"twitter:site:id","247189965",{"tag":10,"attributes":194},{"name":195,"content":196},"twitter:image","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Fmax_1300x1300\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg?itok=nsZBNZqv,https:\u002F\u002Fwww.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fzuhlke_innovation_social.jpg",{"tag":10,"attributes":198},{"name":199,"content":94},"twitter:image:alt",{"tag":10,"attributes":201},{"name":202,"content":203},"google-site-verification","VEzolc1Vxy1KyRIlIqUSmVS7fqP_3_ZeBqPRby4g2mE",{"tag":205},"script","5474","\u002Fde\u002Fcase-studies\u002Fmit-zuehlke-zum-ticketautomaten-der-zukunft",[209,213],{"path":210,"langcode":211},"\u002Fen\u002Fcase-studies\u002Fcreating-the-ticket-vending-machine-of-the-future-with-zuhlke",{"id":212},"en",{"path":207,"langcode":214},{"id":215},"de",{"id":217,"sharedMediaLegend":218,"mediaImage":219,"name":241},"3803",null,{"url":220,"width":221,"height":222,"alt":223,"title":218,"size":224,"mime":225,"variations":218,"headerMinimalVariations":226},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fticket-machine-sbb.jpg",1200,900,"new ticket machine SBB",400139,"image\u002Fjpeg",[227,232,233,237,240],{"name":228,"url":229,"width":230,"height":231},"FOCAL_POINT32_SMALL","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg.webp?itok=FzrL1GMw",800,533,{"name":228,"url":229,"width":230,"height":231},{"name":234,"url":235,"width":221,"height":236},"FOCAL_POINT169_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_medium\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg.webp?itok=C-Dh5M0S",675,{"name":238,"url":239,"width":221,"height":236},"FOCAL_POINT169_LARGE","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_16_9_large\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg.webp?itok=g6mj-oWu",{"name":238,"url":239,"width":221,"height":236},"ticket-machine-sbb.jpg",{"processed":243},"\u003Cp>Zühlke unterstützt die SBB bei der Entwicklung des neuen Ticketautomaten. \u003C\u002Fp>",{"id":217,"sharedMediaLegend":218,"mediaImage":245,"name":241},{"url":220,"width":221,"height":222,"alt":223,"title":218,"size":224,"mime":225,"variations":218},{"id":247,"sharedMediaLegend":218,"mediaImage":248,"name":255},"170901",{"url":249,"width":250,"height":251,"alt":252,"title":218,"size":253,"mime":254,"variations":218},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002FSBB_CFF_FFS_logo.png",1024,115,"logo SBB CFF FFS",11614,"image\u002Fpng","SBB_CFF_FFS_logo.png",[257,264,269,275,281],{"__typename":258,"id":259,"ctaLink":218,"pgSharedText":260,"pgSharedTitle":218,"pgSharedCtaLink":218},"ParagraphPgText","23681",{"value":261,"processed":262,"format":263},"\u003Cul>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">Gesteigerte Kundenzufriedenheit durch modernes «State of the Art»-User-Interface\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">Reduzierte Komplexität dank vereinfachter Navigation\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\t\u003Cli>\r\n\t\u003Cp class=\"text-lead\">Wichtiger Schritt auf dem Weg zum papierlosen Ticketverkauf der Zukunft\u003C\u002Fp>\r\n\t\u003C\u002Fli>\r\n\u003C\u002Ful>\r\n","\u003Cul>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">Gesteigerte Kundenzufriedenheit durch modernes «State of the Art»-User-Interface\u003C\u002Fp>\n\t\u003C\u002Fli>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">Reduzierte Komplexität dank vereinfachter Navigation\u003C\u002Fp>\n\t\u003C\u002Fli>\n\t\u003Cli>\n\t\u003Cp class=\"text-lead\">Wichtiger Schritt auf dem Weg zum papierlosen Ticketverkauf der Zukunft\u003C\u002Fp>\n\t\u003C\u002Fli>\n\u003C\u002Ful>","full_html",{"__typename":258,"id":265,"ctaLink":218,"pgSharedText":266,"pgSharedTitle":218,"pgSharedCtaLink":218},"10733",{"value":267,"processed":268,"format":218},"Zühlke unterstützt die SBB bei der Entwicklung des neuen Ticketautomaten. Dank der einfachen und benutzerfreundlichen Bedienoberfläche kommen die Reisenden heute schneller zum richtigen Ticket. ","\u003Cp>Zühlke unterstützt die SBB bei der Entwicklung des neuen Ticketautomaten. Dank der einfachen und benutzerfreundlichen Bedienoberfläche kommen die Reisenden heute schneller zum richtigen Ticket.\u003C\u002Fp>\n",{"__typename":258,"id":270,"ctaLink":218,"pgSharedText":271,"pgSharedTitle":274,"pgSharedCtaLink":218},"9065",{"value":272,"processed":273,"format":263},"\u003Cp>Die Hardware der SBB-Ticketautomaten ist End-of-Life und muss erneuert werden. Parallel dazu soll auch das User-Interface erstmals nach 20 Jahren vollständig modernisiert und den veränderten Kundenbedürfnissen angepasst werden. Dabei sind vor allem die Breite der Systemlandschaft, das heterogene Stakeholder-Umfeld sowie die gewachsene Komplexität der Produkt- und Tarifwelt herausfordernd. Zühlke unterstützt die SBB beim methodischen Vorgehen sowie bei der Entwicklung der Software der Ticketautomaten.\u003C\u002Fp>\r\n","\u003Cp>Die Hardware der SBB-Ticketautomaten ist End-of-Life und muss erneuert werden. Parallel dazu soll auch das User-Interface erstmals nach 20 Jahren vollständig modernisiert und den veränderten Kundenbedürfnissen angepasst werden. Dabei sind vor allem die Breite der Systemlandschaft, das heterogene Stakeholder-Umfeld sowie die gewachsene Komplexität der Produkt- und Tarifwelt herausfordernd. Zühlke unterstützt die SBB beim methodischen Vorgehen sowie bei der Entwicklung der Software der Ticketautomaten.\u003C\u002Fp>","Modernisierung nach 20 Jahren",{"__typename":258,"id":276,"ctaLink":218,"pgSharedText":277,"pgSharedTitle":280,"pgSharedCtaLink":218},"9067",{"value":278,"processed":279,"format":263},"\u003Cp>Für das neue Ticketautomatenmodell wird eine komplett überarbeitete Bedienoberfläche entwickelt. Durch die Komplexitätsreduktion in der Navigation wird der Ticketbezug für die Reisenden vereinfacht. Dies resultiert in einer gesteigerten Kundenzufriedenheit. Weiter stellt die Entwicklung des neuen Ticketautomaten einen wichtigen Schritt dar auf dem Weg der SBB hin zum papierlosen Ticketverkauf der Zukunft.\u003C\u002Fp>\r\n","\u003Cp>Für das neue Ticketautomatenmodell wird eine komplett überarbeitete Bedienoberfläche entwickelt. Durch die Komplexitätsreduktion in der Navigation wird der Ticketbezug für die Reisenden vereinfacht. Dies resultiert in einer gesteigerten Kundenzufriedenheit. Weiter stellt die Entwicklung des neuen Ticketautomaten einen wichtigen Schritt dar auf dem Weg der SBB hin zum papierlosen Ticketverkauf der Zukunft.\u003C\u002Fp>","Neues User-Interface",{"__typename":282,"id":283,"pgTitle":284,"text":218,"link":285,"coloredBackground":7,"compactMode":7,"actionVariant":26,"buttonText":218,"pgEmbededCode":218},"ParagraphPgCtaDefault","10734","Reibungsloser Betrieb dank intelligentem Frühwarnsystem?",{"title":286,"url":287,"internal":7},"Erfahren Sie mehr","\u002Fde\u002Fcase-studies\u002Fsbb-sorgt-mit-intelligentem-fruehwarnsystem-fuer-reibungslosen-betrieb",[289,292],{"id":290,"name":291},"120","Öffentlicher Sektor & Verwaltungen",{"id":293,"name":294},"15","Transport",[296,299,302],{"id":297,"name":298},"129","Experience Design",{"id":300,"name":301},"944","User \u002F Customer Experience",{"id":303,"name":304},"20","Hardwareentwicklung",{"processed":306},"",[308,340,357,391],{"id":309,"path":310,"sharedTeaserTitle":311,"sharedTeaserRefMedia":312,"sharedTaxrefIndustries":330,"sharedTaxrefExpertises":333},"26318","\u002Fde\u002Fcase-studies\u002Falliance-swisspass-innovatives-tarifmodell-fuer-den-oeffentlichen-verkehr-in-der","Alliance SwissPass: Innovatives Tarifmodell für den öffentlichen Verkehr in der Schweiz",{"id":313,"sharedMediaLegend":218,"mediaImage":314,"name":329},"171178",{"url":315,"width":316,"height":317,"alt":318,"title":218,"size":319,"mime":225,"variations":218,"relatedContentVariations":320},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002FSmiling%20businessman%20on%20station%20platform%20with%20earphones%20and%20cell%20phone.jpg",1280,854,"Man on train station platform with mobile",79986,[321,323,324,327,328],{"name":228,"url":322,"width":230,"height":231},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002FSmiling%20businessman%20on%20station%20platform%20with%20earphones%20and%20cell%20phone.jpg.webp?itok=uLE1-cbG",{"name":228,"url":322,"width":230,"height":231},{"name":325,"url":326,"width":221,"height":230},"FOCAL_POINT32_MEDIUM","https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002FSmiling%20businessman%20on%20station%20platform%20with%20earphones%20and%20cell%20phone.jpg.webp?itok=YqpEQ08A",{"name":325,"url":326,"width":221,"height":230},{"name":325,"url":326,"width":221,"height":230},"Smiling businessman on station platform with earphones and cell phone.jpg",[331,332],{"id":290,"name":291},{"id":293,"name":294},[334,337],{"id":335,"name":336},"875","Data",{"id":338,"name":339},"21","Softwareentwicklung",{"id":206,"path":207,"sharedTeaserTitle":13,"sharedTeaserRefMedia":341,"sharedTaxrefIndustries":350,"sharedTaxrefExpertises":353},{"id":217,"sharedMediaLegend":218,"mediaImage":342,"name":241},{"url":220,"width":221,"height":222,"alt":223,"title":218,"size":224,"mime":225,"variations":218,"relatedContentVariations":343},[344,345,346,348,349],{"name":228,"url":229,"width":230,"height":231},{"name":228,"url":229,"width":230,"height":231},{"name":325,"url":347,"width":221,"height":230},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Fticket-machine-sbb.jpg.webp?itok=2yyCR6r7",{"name":325,"url":347,"width":221,"height":230},{"name":325,"url":347,"width":221,"height":230},[351,352],{"id":290,"name":291},{"id":293,"name":294},[354,355,356],{"id":297,"name":298},{"id":300,"name":301},{"id":303,"name":304},{"id":358,"path":359,"sharedTeaserTitle":360,"sharedTeaserRefMedia":361,"sharedTaxrefIndustries":378,"sharedTaxrefExpertises":384},"7135","\u002Fde\u002Fcase-studies\u002Fe-mobilitaet-datengestuetzte-optimierung-fuer-den-ausbau-der-lade-infrastruktur","E-Mobilität: Datengestützte Optimierung für den Ausbau der Lade-Infrastruktur ",{"id":362,"sharedMediaLegend":218,"mediaImage":363,"name":377},"6672",{"url":364,"width":316,"height":365,"alt":366,"title":218,"size":367,"mime":225,"variations":218,"relatedContentVariations":368},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fdecarbonisation-data-ecosystem.jpg",720,"Eine weibliche Person tankt ihr Auto mit Strom",109897,[369,371,372,375,376],{"name":228,"url":370,"width":230,"height":231},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fdecarbonisation-data-ecosystem.jpg.webp?itok=i7BE-ea0",{"name":228,"url":370,"width":230,"height":231},{"name":325,"url":373,"width":374,"height":365},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Fdecarbonisation-data-ecosystem.jpg.webp?itok=YJlKkgu8",1080,{"name":325,"url":373,"width":374,"height":365},{"name":325,"url":373,"width":374,"height":365},"decarbonisation-data-ecosystem.jpg",[379,382,383],{"id":380,"name":381},"709","Energiewirtschaft & Versorgung",{"id":290,"name":291},{"id":293,"name":294},[385,388],{"id":386,"name":387},"110","KI",{"id":389,"name":390},"608","Nachhaltigkeit",{"id":392,"path":393,"sharedTeaserTitle":394,"sharedTeaserRefMedia":395,"sharedTaxrefIndustries":412,"sharedTaxrefExpertises":414},"6547","\u002Fde\u002Fcase-studies\u002Fder-earth-control-measure-evaluator-des-pub-entwicklung-eines-prototyps-mit","Prototyping des Earth Control Measure Evaluator von PUB, der auf maschinellem Lernen basiert",{"id":396,"sharedMediaLegend":218,"mediaImage":397,"name":411},"6294",{"url":398,"width":399,"height":400,"alt":401,"title":218,"size":402,"mime":225,"variations":218,"relatedContentVariations":403},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fimages\u002Fecm-photo-2.jpg",626,418,"PUB Earth Control Measure",65816,[404,406,407,409,410],{"name":228,"url":405,"width":399,"height":400},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_small\u002Fpublic\u002Fimages\u002Fecm-photo-2.jpg.webp?itok=nOau67OE",{"name":228,"url":405,"width":399,"height":400},{"name":325,"url":408,"width":399,"height":400},"https:\u002F\u002Fcms.zuehlke.com\u002Fsites\u002Fdefault\u002Ffiles\u002Fstyles\u002Ffocal_point_3_2_medium\u002Fpublic\u002Fimages\u002Fecm-photo-2.jpg.webp?itok=hR_K_Aar",{"name":325,"url":408,"width":399,"height":400},{"name":325,"url":408,"width":399,"height":400},"ecm-photo-2.jpg",[413],{"id":290,"name":291},[415,416,419],{"id":386,"name":387},{"id":417,"name":418},"124","Cloud",{"id":303,"name":304}]