Selecta was in the market for a software solution for their service technicians. In future, they were supposed to work with a tablet PC instead of the current hardware which had reached the end of its lifecycle. As with the previous tool, the app should enable the technicians to receive work orders, record their working hours, order spare parts, and manage the inventory. Zühlke prevailed against seven competitors in a pitch. The new app increased the user-friendliness of existing functions, and provided the technicians with the new option of synchronizing manuals with their tablets. In addition, Zühlke created a configuration page to manage users, and connected the app to the back-end systems at short notice.