Internet of Things

IoT as door opener for new business opportunities

dormakaba connected locking systems via the cloud, marking its entry into the service business. Zühlke supported dormakaba from the vision to the implementation of the overall IoT solution.

Customer Benefits

  • Tapping into new market opportunities.
  • Development of new business.
  • Individual solution from one single source.


With «Kaba exivo», dormakaba was one of the first in the market to exploit the opportunities that arise from connecting machines, manufacturers, and customers. Thanks to the «Kaba exivo» platform, specialist partners are able to plan, sell, install, and maintain digital access systems. Users can easily operate and monitor their system – or obtain these services from the specialist partners on a subscription basis. Zühlke provided all the skills that are necessary for a successful IoT project: innovation know-how, business expertise, engineering competence, user-experience design, and agile project management.


As a first step, Zühlke and dormakaba conducted innovation workshops to define the vision and the associated business case. The technical implementation took place in several cycles using an agile process. Three web apps were created in a cloud infrastructure: One for the end user, one for the specialist partner for planning and maintenance, and one for dormakaba for ordering and support. Thanks to the responsive design, all the apps run on smartphones, tablets, and PCs. An IoT stack that communicates with the controllers in the customer’s system is responsible for connecting the locking technology. The high safety standards are fulfilled with standard mechanisms such as digital signatures.

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Photo: Mr Rolf Höpli

Rolf Höpli

Director Business Development
Industrial Sector

"Digitalisation opens up new opportunities: product manufacturers become comprehensive service providers and bind their customers more closely to themselves with inspiring experiences. Benefit from our experience in Swiss industry."