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Internet of Things

Access control as a service

dormakaba is evolving from a product manufacturer to a digital service provider. Zühlke supported dormakaba from developing the business model to implementing the technical solution.

Customer Benefits

  • dormakaba were one of the first in their market to provide their specialist suppliers and customers with a whole new range of services.
  • Zühlke was always on top of the business case and delivered a tailor made solution.

Task

dormakaba is one of the leading providers of high quality security and access solutions worldwide. The company planned to launch a completely new range of services in order to differentiate itself from its competitors. Zühlke supported dormakaba with the development of their «Kaba exivo» platform. «Kaba exivo» enables specialist partners to plan, sell, install, and maintain digital access systems. Users operate and monitor their system with an intuitive and well-structured interface. All related services can be outsourced to the specialist partners on a subscription basis.

Solution

dormakaba’s new vision was formed in innovation workshops led by Zühlke. The next steps were the joint development of the business model and a description of the business case. Zühlke supported dormakaba with all the necessary skills and ensured an agile project implementation. Zühlke communicated regularly at all levels within the company in order to establish the vision and the associated solution of web-based access control. The solution’s ease of use permits an integrated customer experience across all user groups. «Kaba exivo» is available for smartphones, tablets, and PCs, and meets the highest safety standards.

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Photo: Mr Rolf Höpli

Rolf Höpli

Sector Responsible
Industrial Sector

"Digitalisation opens up new opportunities: product manufacturers become comprehensive service providers and bind their customers more closely to themselves with inspiring experiences. Benefit from our experience in Swiss industry."