I am impressed by the innovation methods. Zühlke guided us through the transformation with no fuss at all.
Avadis Vorsorge AG wishes to configure its processes to introduce greater efficiency, quality and flexibility, and to use digitalisation to uncover potential for differentiation. The pension fund service provider is faced with the challenge of establishing efficient processes while also enhancing individual customer service. Together with Zühlke, framework conditions are developed and recommendations for action are generated that can be implemented quickly.
The Zühlke team analyses existing processes and documentation, then extrapolates the pain points and optimisation opportunities in a series of innovation workshops with employees. The Zühlke experts also investigate the system landscape and provide recommendations for optimisation.
In just a few weeks, the Zühlke team develops a well-structured and pragmatic transformation plan with detailed descriptions of digitalisation initiatives. In addition, they generate documentation for the processes that were evaluated and a target system landscape. This gives Avadis a roadmap and framework conditions that they can use in their own transformation.