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User Experience Design

How to turn satisfied users into enthusiastic customers

Get to know your users and their true needs, and in doing so create a solid foundation for outstanding user experiences. Whether we are employees, partners, customers or end users, we all love things that excite us. Whoever caters to our feelings and wishes is one step ahead.  

Key questions

  • How can you delight your customers with your on-line service?
  • How can you optimise your planning and operating processes?
  • How can you make your production more efficient? 

 

Interdisciplinary approach

User Experience

With our approach, we guide you from your product idea to the finished product no matter what challenges you face. This is based on our know-how in usability engineering, user experience and design, and agile development. Depending on your needs, we provide you with a suitable team and approach that could include the following activities:

User research: Contextual inquiry, personnel development, user journey
Evaluation: Usability test, walkthrough, expert review
Concept: Sketching and storyboarding, scenario development, wireframes, prototyping, visual design

 

Your contacts

Let's talk about your future

Photo: Mr Roland Sailer

Roland Sailer

Consulting Director
Experience Innovation

Photo: Mr Michael Richter

Michael Richter

UX Native at Zühlke
Präsident UX Schweiz & Buchautor