1. Are you fast and innovative enough?
The rapid pace of digitization constitutes a major challenge for the telecoms industry. But telecom companies are renowned for being drivers of innovation. Which is a good thing! However: Are they really? For Zühlke, the key focus is on agile and dynamic value chains that are oriented towards a state-of-the-art end-user experience.
2. The key issues for telecom companies
- What services and offers do customers expect from us as a modern, digital service provider?
- Which technologies are "best of breed", succeed in delighting the customer, and give the company a progressive image?