1. Rethink your position!
Change can mean optimizing what already exists. Or it can mean introducing what has never existed before. Thinking differently. Daring to try something new. Winning. Zühlke is aware that insurance companies are under extreme pressure concerning their portfolio. Because digitization is by no means limited to the mere automation of paper-based processes. Instead, digitization primarily means getting to know your customers better and being more responsive towards them. This calls upon the creativity of insurance companies like never before. After all, customers' expectations are high: security and simplicity, on all channels, and at all times.
2. The key issues for insurance companies
- How can you shine along the entire service chain?
- How can you actively involve your customers and partners with value-added services?