On January 1, 2013, new legislation on CO2 taxation entered into force, resulting in a change to rules on exemptions for energy-intensive businesses. The FOEN and the Swiss Federal Office of Energy collaborated on implementing the changes ushered in by the new legislation.
As well as modifying its process flows and base data, the FOEN department responsible for the change also needed to replace the existing IT application for managing CO2 tax exemption-related processes and annual audits. To meet the tight deadlines for the changes, rapid implementation was required.
Working with the various stakeholders, Zühlke identified relevant process classes and prioritised them in accordance with the agreed implementation schedule.