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Enterprise Portals

Retain customers and lower costs

Portal solutions are extremely versatile. An intelligent portal solution helps to achieve many relevant business objectives, e.g. generating leads in the sales process, retaining customers with added-value services, or speeding up operative processes.
The right data with the right people

Portal solutions facilitate access to important systems and processes on a user interface. Even as companies produce data at breakneck speed, the value of this data is undisputed.

However, all too often data is not being used because it has not been categorized and is spread out across different systems. Making data effectively available to the whole company significantly enhances the operational performance.

The same holds true for customers: Portal solutions help them in comparing or optimizing products, offer a high level of comfort thanks to specific suggestions, and guarantee optimum post-purchase support.

An agile portal solution

The ideal portal creates personalized, shared access to information, expertise and applications with an excellent customer experience, tailored to users’ needs.

On top of standard services such as search, content management, collaboration and business intelligence, skilled Zühlke experts will add customized features adapted to your individual requirements.

On request, Zühlke assumes the overall responsibility for the implementation of the portal solution, from the visioning workshop until rollout. Our recipe for success:

  • Agile and methodical approach that achieves visible results in a short time
  • Long-term user experience expertise creates high degree of customer acceptance
  • In-depth technology and business know-how
Avoid a price war thanks to EYCO

The price war is on for commodity products and services.

Avoid it with “Empower your Customer” (EYCO), a solution from Zühlke.

The core idea is surprisingly simple: Based on data and know-how, a company creates value-added services for its customers.

Zühlke developed e.g. a platform for an insurance company, which enables insurance holders to use the company’s data for their own risk management. The database consists of the insurance company’s claims settlement and risk assessment data.

The customer’s added value is their improved risk management. Being perceived as a partner, rather than as a provider of commodity services, is the company’s added value.

Trust, quality, transparency

Portal solutions from Zühlke will bring you closer to your customers.

We support you from the initial idea to post-launch maintenance. Our services include:

  • Business consulting: strategic consulting, user experience strategies, process analysis and optimization, project planning and support in tender procedures
  • Solution delivery: requirement engineering of system architectures, implementation of the complete solution and integration into the IT environment, assumption of the general contracting or project management
  • Portal services: release management, hosting and support. operation and maintenance

As a responsible partner, we know that your success is our success. This is why our experts do their utmost for you to achieve decisive competitive advantages with stable and highly reliable portal solutions.

Our contact

Photo: Mr Markus Reding

Markus Reding

Director Solution Center
Portals & Collaboration