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Process Innovation

Do you still rely on your employees' gut feelings?

The future success of insurance companies depends on effective processes to lower costs and deliver services more quickly. However, at some point, the continued development of current processes will reach a limit of efficiency. The networking of core systems increasingly involves the risk of media disruptions, and greater compliance requirements slow down your processes noticeably. What you need is a quantum leap in process efficiency.

The solution: Insurers require completely  new processes that are  developed for efficiency, transparency, and speed. Incremental improvements of current processes provide little chance for progress or real added value. Fresh ideas that break through organisational silos are needed instead  and this demands a change in perspective and the use of the latest technologies.

Zühlke is the perfect partner for insurance companies that want to work to develop new, innovative and efficient processes. In addition to contributing inspiration from other sectors, Zuhlke also provide the necessary technological expertise to implement the ideas. No matter if it concerns business innovation know-how for developing new processes, or the engineering skills for their implementation - Zuhlke can provide solutions 

Our Expert
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Insurance

stefan.novoszel@zuehlke.com

+43 1 205 11 6824

Insights on Insurance

Orientation in the jungle of digitalisation

Visana planned to digitalise their processes. Together with the health insurer, Zühlke created a map of the procedures and evaluated them for their digitalisation potential.

October 2018

Mobi24: Guide to process innovation

Mobi24 wants to improve its processes. Zühlke creates a heatmap of the process landscape and identifies untapped potential for both the assistance and emergency call centre, and the contact centre organisation

December 2018

Sympany: Customer retention with a unique customer experience

Sympany wants a web portal that stands out for its simplicity. Stimmt develops the concept, Zühlke sets it up in the shortest possible time together with Sympany.

ImmoCrowd: Real estate trading in the Blockchain

Swiss Life wants to offer an app for trading in real estate investments. Zühlke develops a trading platform for the insurer based on Blockchain technology.

Success Stories

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